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Our client, a utility company headquarted in Houston, TX is looking for a contract HR Shared Services Coordinator to join their team on a 6 month contract with the chance to extend. Your responsibilities will include scheduling interviews, initiating background checks, drug tests, and other required screenings. This role expands to include broader HR operational support, ensuring consistency, accuracy, and efficiency in HR processes and employee experience. You will collaborate closely with multiple HR functions- including Talent Acquisitions, HR operations, Total Rewards, and Benefits – to provide a seamless and customer- focused HR service to employees and leaders. Compensation is between 25-28.85hr. This role is fully onsite Monday through Friday from 8:00 am – 5:00 pm.
Job Responsibility
Scheduling interviews
Initiating background checks, drug tests, and other required screenings
Facilitating background checks, drug tests, and other required screenings, ensuring potential employees meet job qualifications and company standards
Serving as a first point of contact for HR-related inquiries from employees, managers, and business partners, providing accurate information or routing requests appropriately
Escalating complex issues to appropriate HR team members while ensuring follow-through and resolution
Adhering to all DOT hiring regulations and standards
Maintaining working knowledge of federal, state, and local employment laws as well as current human resources best practices
Supporting HR processes across employee lifecycles, including onboarding, offboarding, job changes, and employee data management in HR systems
Maintaining and updating employee records with a high degree of accuracy and confidentiality
Collaborating with HR business partners and specialists to ensure the completion of HR transactions and service requests
Ensuring all HR documentation is complete, accurate, and stored in accordance with company policies and legal requirements
Contributing to the development of standard operating procedures (SOPs) and training materials
Identifying opportunities to streamline HR processes and improve service delivery
Maintaining strong communication and customer service skills while interacting with employees at all levels of the organization
Handling sensitive information with discretion and confidentiality
Requirements
Associate’s or Bachelor’s degree from an accredited college or university in Human Resources, Business Administration, or related field
Requires a minimum of 2 years experience in HR administration or shared services environment
Familiarity with HRIS systems (e.g. SAP Success Factors)
Strong organizational skills and attention to detail
Excellent communication and customer service skills
Ability to handle sensitive information with discretion and confidentiality