Job Description:
Job Title: HR Shared Services Coordinator – Fixed Term. Salary: £23,743.48. Location: Konecta UK, 8 Harbour Exchange Square, London, E14 9HF OR Unit 4 Pullman Business Park, Pullman Way, Ringwood, BH24 1HD. Hours: 32 hours per week. Key Responsibilities: Providing support to the HR Team with administrative duties, ensuring the HR department works efficiently at all times; Using HR Systems to their full potential to ensure tasks are completed in an effective and timely manner, including any HR Requests; Ensuring all HR KPI’s are met on a monthly basis and an analysis providing weekly; Creating and maintaining employee files and the HR filing system; Assisting with Emails queries in HR Inbox, escalating when required to HRM; Supporting with completing Dashboards and HR reporting/trackers; Escalating concerns to the HRM or HRD, as appropriate; Development of an employee-oriented company culture that emphasises quality, continuous improvement, and high performance; Administering all changes of employee details; Processing offer letters, contracts and new starter paperwork; Requesting and responding to reference requests; Submitting Employee background checks across various systems and levels; Ensuring that all HR tasks are completed in time and meet government guidelines; Keeping abreast of changes to employment law and legislation, plus best practice; Business legislation updates as required; Meeting management, administration and conduct meetings; Other administrative duties as required by department seniors; Ensuring all information is uploaded correctly on to the HR system; Ensuring Dashboards and HR reporting/trackers are completed in an accurate and timely manner; Payroll admin and submissions; Payroll checking and finalisation of changes; Payroll Management: Ensure accurate and timely processing of payroll for all employees, including handling deductions, bonuses, and compliance with tax regulations; HR System Management: Oversee the maintenance and optimization of HR information systems (HRIS), ensuring data integrity, security, and efficient operation; Offer Management: Manage the creation and administration of job offers, including coordinating with recruitment teams and ensuring consistency and compliance with company policies; Employee Data Management: Maintain accurate and up-to-date employee records, including personal information, employment history, and benefits enrolment; Compliance and Reporting: Ensure HR processes comply with legal and regulatory requirements, and generate regular reports on HR metrics and compliance status; Benefits Administration: Manage employee benefits programs, including health insurance, retirement plans, and other perks, ensuring accurate enrolment and communication; On boarding and Off boarding: Coordinate the on boarding process for new hires and the off boarding process for departing employees, ensuring a smooth transition; Employee Support: Provide support to employees on HR-related inquiries, including payroll issues, benefits questions, and HR system navigation; Process Improvement: Continuously review and improve HR processes to enhance efficiency, accuracy, and employee experience; Training and Development: Provide training to employees and managers on HR systems and processes to ensure effective use and compliance; Vendor Management: Manage relationships with external vendors and service providers related to HR services, such as payroll providers and benefits administrators.
