HR Shared Services Advisor, Office Angels

Office Angels

Location:
United Kingdom, Watford

Category:
Human Resources

Contract Type:
Not provided

Salary:

28000.00 - 35000.00 GBP / Year

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Job Description:

Join our dynamic People Services team as a People Services Advisor! You will be the first point of contact for our managers and employees, ensuring HR-related queries are handled swiftly and accurately.

Job Responsibility:

Responding to incoming calls and tickets from the HR department
Providing accurate information on HR policies and procedures, coaching staff to empower them for future self-service
Using Workday and Microsoft Office to maintain and update HR data efficiently
Escalating complex queries to appropriate HR teams as needed
Upholding high standards of customer service in all communications
Collaborating with team members for effective information flow
Participating in training sessions to stay updated on HR practises
Supporting continuous improvement initiatives within the team

Requirements:

A good understanding of HR basics through experience in a team
Customer-focused experience, ideally in a shared services environment
Strong communication skills and the ability to build relationships at all levels

What we offer:

Matched contribution pension scheme (up to 12% employer contributions)
25 days holiday + Bank holidays (increases with tenure)
Staff discount on products
Subsidised gym membership for a healthier lifestyle
Share awards and exciting prize draws

Additional Information:

Job Posted:
June 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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HR Shared Services Advisor