CrawlJobs Logo

HR Services Team Leader

vodafone.com Logo

Vodafone

Location Icon

Location:
Greece , Athens

Category Icon
Category:
Human Resources

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Job Responsibility:

  • Lead and supervise the HR Operations team, providing coaching, support, and performance feedback
  • Allocate tasks and monitor workflow to ensure service delivery standards and deadlines are met
  • Oversee and ensure accuracy in HR transactional processes, including payroll, benefits, leave administration, and employee data management
  • Act as a point of escalation for complex HR queries and resolve issues promptly
  • Ensure compliance with legal requirements, company policies, and data protection regulations in all HR activities
  • Collaborate with other HR functions (Talent Acquisition, Learning & Development, HR Business Partners) to support organizational objectives
  • Develop and implement tools & process improvements to enhance efficiency and employee experience
  • Prepare regular reports on HR metrics, service levels, and process outcomes for management review
  • Support audits and ensure the integrity of HR records and documentation
  • Promote a positive, inclusive, and high-performing team culture

Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience)
  • 3+ years’ experience in HR operations or a similar HR function, with at least 1 year in a supervisory or team lead role
  • Strong knowledge of HR processes, employment law, and HR systems (e.g., HRIS, payroll platforms)
  • Demonstrated experience in process improvement and change management
What we offer:
  • Award-winning work environment -certified #1 Top Employer in Greece
  • Competitive pay, bonus & remuneration package
  • Private Health & Medical Insurance
  • Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
  • Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
  • Unlimited access to learning resources and trainings
  • Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
  • Remote work equipment to help you create a comfortable, ergonomic workspace at home
  • Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
  • Extra days off: Vodafone Day, Family Day, Volunteering Day
  • Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
  • Special employee offers and discounts

Additional Information:

Job Posted:
January 22, 2026

Work Type:
Hybrid work
Icon
Vodafone - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for HR Services Team Leader

P&C Services Team Leader (services for the Netherlands)

Lead one of the GBO P&C Services teams, which is responsible for P&C processes (...
Location
Location
Poland , Poznan
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • passion for working with people and successfully leading them by example
  • strong knowledge of HR/Payroll environment (with min. 3 years of experience)
  • communication in English is a strong point
  • passion for people and enjoy working in a vibrant and changing environment
  • passion for transition and leading the change
  • service oriented and customer focused background
  • understanding and passion for IKEA values
Job Responsibility
Job Responsibility
  • lead the country P&C Netherlands team to deliver services according to the service levels agreed with the client
  • proactively provide to a country required competence and lead solutions and initiatives implementation
  • maintain and develop P&C competence in your team
  • resolve first level and escalate, when necessary, follow up on the status of outstanding issues
  • manage the continuous improvement of process and working routines
  • recruit competent new co-workers
  • take an active role in coaching and developing PA/PY P&C staff knowledge, skills, and competence
  • be responsible for coordination of trainings, keeping high level of motivation and other activities related with team leading
  • active participation & coordination in relevant project deliverables
  • be a part of a work environment where the IKEA culture is a strong and living reality
What we offer
What we offer
  • hybrid working model
  • fantastic office furnished with IKEA furniture
  • free underground parking with electric charger and bicycle parking
  • stable employment (employment contract)
  • flexible terms of employment
  • flexible working hours
  • annual appreciation bonus dependent on performance
  • home work allowance
  • cafeteria system
  • Tack! loyalty programme
  • Fulltime
Read More
Arrow Right

Global HR Services Delivery Lead

The Global Services Delivery Lead will be accountable for the design, implementa...
Location
Location
India , Pune
Salary
Salary:
Not provided
syngentagroup.com Logo
Syngenta Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree in Human Resources, Business Administration, or related field
  • Fluent English language knowledge
  • Minimum 15 years of professional experience, with at least 5 years in global HR service delivery or operations
  • Proven track record in leading complex, transformational projects across multinational environments
  • Experience managing large teams and vendor ecosystems in a matrixed organization
  • A strategic mindset with proven ability to drive execution and deliver measurable results
  • Comprehensive knowledge of HR processes, service management principles, and digital transformation
  • Strong analytical capabilities and experience in strategic decision-making and problem-solving
  • Outstanding stakeholder management skills
  • A collaborative leadership style that aligns with our values of customer success, partnership, accountability, and inclusion
Job Responsibility
Job Responsibility
  • Define and execute the global HR service delivery strategy in alignment with organizational goals
  • Lead Global transformation agenda to evolve our delivery strategy, optimize simplify processes, enhance automation, and improve service quality
  • Own the service delivery model and ensure alignment with global frameworks and compliance standards, and risk management
  • Drive the development, execution and evolution of a holistic employee experience strategy, in close collaboration with the GSS organization, ensuring alignment with leading external benchmarks and organizational objectives. Leverage data, feedback, and to continuously
  • Partner with Global and regional HR Operations organization to shape and continuously improve the end-to-end employee experience, drive scalability and efficiency
  • Oversee end-to-end delivery of HR services across geographies, ensuring consistency, scalability, and quality
  • Monitor service performance through KPIs and SLAs, driving continuous improvement and issue resolution
  • Manage strategic third-party vendors and outsourcing partners, ensuring robust service performance, commercial efficiency and service governance
  • Lead and develop a team of senior professionals, fostering a culture of accountability, inclusion, innovation and growth mindset
  • Build and maintain strong relationships with internal stakeholders including COEs, HR Digital, regional HR teams, GSS and business leaders
Read More
Arrow Right

Israel Support Services Delivery Country Leader

The Israel Service Experience Country Leader manages the service experience deli...
Location
Location
Israel , Ra'anana
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 12 years in Service Business Management with a strong background in managing high-level individual contributors
  • Solid experience in a similar role
  • Experience leading teams that deliver technical services
  • University degree, with advanced degrees preferred
  • Excellent knowledge of the market and competitive dynamics
  • Strong understanding of business models, strategies, and processes
  • Ability to manage people and business relationships
  • Experience in organizational design and planning
  • Strong problem-solving skills
  • Ability to manage team productivity
Job Responsibility
Job Responsibility
  • Oversee the success of the team
  • Set strategic plans for the service business, monitor performance, and implement improvements
  • Track and manage key business metrics like revenue and customer satisfaction
  • Create action plans for any issues
  • Build strong relationships with various internal teams and external partners
  • Lead initiatives that enhance the team's results
  • Assign tasks, provide direction and coaching, and remove obstacles to help your team succeed
  • Foster a work environment encouraging growth, high performance, and rewards
  • Achieve diversity and HR goals
  • Mentor other team members and contribute to initiatives that enhance employee development
What we offer
What we offer
  • A competitive salary and extensive social benefits
  • Diverse and dynamic work environment
  • Work-life balance and support for career development
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Fulltime
Read More
Arrow Right

Secretarial Team Leader

A fantastic opportunity has arisen for an organised and detail-oriented Secretar...
Location
Location
United Kingdom , Bristol
Salary
Salary:
35000.00 - 45000.00 GBP / Year
https://www.douglas-scott.co.uk Logo
Douglas Scott
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fair, inclusive and supportive management style
  • Effective and professional leader and communicator at all levels, both written and verbal
  • Able to build excellent working relationships with your team/department, stakeholders and the wider firm
  • Self-motivated, with the ability to lead by example
  • An organised individual with the ability to effectively prioritise business needs
  • Ability to manage and support business change across the team
  • Excellent attention to detail
  • Knowledge of administrative processes such as printing, scanning, electronic filing and post handling
  • Experience working within a customer service/professional services or legal environment
Job Responsibility
Job Responsibility
  • Oversee the day to day running of the Business Support Services Administration team
  • Build relationships with our lawyers to understand the work and proactively prioritise tasks
  • Encourage an excellent customer service environment, ensuring that our processes reflect this
  • Coach and develop your team, including performance reviews, setting objectives and regular one to ones
  • Recruit and train new and existing team members
  • Work closely with the Business Support Services Manager, Operations Manager, and our HR team, to develop policies and procedures which cover operational processes, compliance, performance and attendance
  • Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice
  • Play an active role in supporting business change taking place across the firm, and participate in relevant projects
  • Ensure equipment is properly maintained
  • Have a working knowledge of health and safety requirements
  • Fulltime
Read More
Arrow Right

Senior P&C Services Specialist

In the P&C team, together with Junior Specialists, Specialists, and other Senior...
Location
Location
Poland , Poznań
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • you are looking for an employer who guarantees a sense of security, stability, diversity, and openness to others
  • caring for the planet and doing things with people in mind are important for you
  • you are authentic in interactions with others and want to be able to pursue your passions
  • you enjoy taking the initiative and you do not shy away from a challenge
  • you see yourself in the role of Internal Trainer, coach, or mentor for your co-workers
  • you have Personnel Administration and Payroll experience, and you feel confident in this field
  • you know how to work with a ticket system
  • you are familiar with retirement and pension funds law, labor law
  • SAP HR system is well known to you
  • you are fluent in English and/or French
Job Responsibility
Job Responsibility
  • Team Leader’s morning briefing/catch-up with the team
  • processing of ongoing orders from the country, e.g. a request for a change to an employee’s employment terms in the systems
  • contacting the national HR unit, e.g. clarification of an error in an insurance application
  • further processing in the system
  • FIKA, that is a coffee break (virtual or on the office patio)
  • weekly team meeting, e.g. to discuss current topics, holiday plans, important instructions from the Business Partner
  • work in Excel, e.g. extracting a report from the system
  • conversation with your Buddy (your mentor during the onboarding), e.g. sharing the next bit of knowledge about a given process
  • lunch (if in the office, then with the team)
  • self-study, e.g. e-learning concerning cultural differences or Excel carried out via a training platform
What we offer
What we offer
  • hybrid working model
  • fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
  • free underground parking with electric charger and bicycle parking
  • stable employment (employment contract)
  • flexible terms of employment (depending on the team – full-time and part-time)
  • flexible working hours (we start work between 7 and 10 a.m.)
  • homework allowance
  • cafeteria system – a pool of benefits to choose from (e.g. Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
  • Tack! loyalty program for employees – working with us longer earns you an additional financial bonus
  • private medical care for IKEA employees and their families
Read More
Arrow Right

Hr Service Center Manager

The HR Service Center Manager leads the centralized HR service delivery function...
Location
Location
United States , Ontario, California
Salary
Salary:
160000.00 - 170000.00 USD / Year
ajinomotofoods.com Logo
Ajinomoto Foods North America, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business, Human Resources, Information Systems, or related field, or equivalent experience
  • 5+ years of experience in shared services, service delivery, operations, or HR operations
  • Demonstrated experience building or transforming a centralized service center
  • Experience leading teams, processes, and cross-functional projects
  • Exposure and collaboration with Human Resources, employee services, and or people operations
  • Strong systems, data, and process improvement skills
Job Responsibility
Job Responsibility
  • Develop and implement the HR Service Center strategy aligned with organizational goals
  • Define service delivery standards, performance metrics, and continuous improvement initiatives
  • Collaborate with other HR functions to ensure alignment and integration of services provided to employees
  • Support other Human Resources projects and strategy development as requested
  • Oversee daily operations of the HR Service Center, ensuring efficient and effective service delivery
  • Design and implement policies and procedures for handling employee inquiries
  • Develop scalable methodologies and tools to streamline HR operations and minimize administrative overhead
  • Manage the full employee lifecycle
  • Develop and manage HR service tickets, SLAs, KPIs, and knowledge base usage trends to drive self-service
  • Full ownership and maintenance of HR data, including data integrity, security, analysis, and reporting
  • Fulltime
Read More
Arrow Right
New

Head of HR Operations

For our client – a global leader in innovative home appliances and intelligent e...
Location
Location
Poland , Łódź
Salary
Salary:
Not provided
testhr.pl Logo
Advisory Group TEST Human Resources
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in managing or setting up a European HR SSC (experience in building a center from scratch is a plus)
  • Deep understanding of shared service processes and HR operational models
  • Proven hands-on experience in HR operations management (e.g. Warkday, payroll)
  • Strong background in process standardization and operational excellence
  • Exceptional cross-team communication and influencing skills
  • Demonstrated ability to build, lead, and coach HR Ops teams
  • High cross-cultural sensitivity and adaptability in an international environment
  • Fluent English
Job Responsibility
Job Responsibility
  • Lead the setup and ongoing management of the European HR Shared Services Center
  • Drive standardization and automation of HR operations, including Workday, payroll, reporting, and self-service
  • Drive process innovation and enhance employee experience across HR operations
  • Ensure operational excellence, process efficiency, and continuous improvement across all HR services
  • Partner with HR and business leaders across Europe to align operations with global strategies
  • Build, develop, and coach a high-performing HR operations team
  • Oversee compliance with employment laws and data regulations
  • Foster a culture of collaboration, accountability, and service excellence within the SSC
What we offer
What we offer
  • Competitive compensation and benefits
  • Professional growth and development opportunities in a fast-evolving global organization
Read More
Arrow Right
New

Head of HR Operations

For our client – a global leader in innovative home appliances and intelligent e...
Location
Location
Poland , Łódź
Salary
Salary:
Not provided
testhr.pl Logo
Advisory Group TEST Human Resources
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in managing or setting up a European HR SSC (experience in building a center from scratch is a plus)
  • Deep understanding of shared service processes and HR operational models
  • Proven hands-on experience in HR operations management (e.g. Warkday, payroll)
  • Strong background in process standardization and operational excellence
  • Exceptional cross-team communication and influencing skills
  • Demonstrated ability to build, lead, and coach HR Ops teams
  • High cross-cultural sensitivity and adaptability in an international environment
  • Fluent English
Job Responsibility
Job Responsibility
  • Lead the setup and ongoing management of the European HR Shared Services Center
  • Drive standardization and automation of HR operations, including Workday, payroll, reporting, and self-service
  • Drive process innovation and enhance employee experience across HR operations
  • Ensure operational excellence, process efficiency, and continuous improvement across all HR services
  • Partner with HR and business leaders across Europe to align operations with global strategies
  • Build, develop, and coach a high-performing HR operations team
  • Oversee compliance with employment laws and data regulations
  • Foster a culture of collaboration, accountability, and service excellence within the SSC
What we offer
What we offer
  • A key leadership role in shaping a new European HR SSC from the ground up
  • Opportunity to work in a dynamic, international environment with cross-regional collaboration
  • Hybrid work model – flexibility to work both from the office and remotely
  • Competitive compensation and benefits
  • Professional growth and development opportunities in a fast-evolving global organization
  • Chance to make a significant impact on HR operations and employee experience across Europe
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy