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The People Operations Team provides direct support to employees as part of a centralized function to handle a variety of HR-related transactions. The team receives and responds to inquiries/requests from employees concerning HR policies/programs and appropriately routes inquiries/requests from employees to others for additional information, as needed while also leveraging AI tools. The People Operations Team processes various forms related to documenting human resources activities such as new-hire onboarding, compensation, benefits, termination of employment, etc. manages, maintains, and/or updates employee database; inputs employee data into human resources information/computer system (HRIS) database and/or documents activities as requested.
Job Responsibility:
Supports employees and managers by responding to inquiries and performing transactions
Inputs employee data into Human Resources Information (HRIS) database and/or documents activities as requested
Participates in the implementation of new policies or processes by sharing input and/or suggestions based on employee feedback
Works with and coordinates with vendors to ensure processes are correctly followed
Uploads employee records into the Record Centre when performing data transactions
Requirements:
Master's Degree in Human Resources (HR), Business, Operations, or related field AND 1+ years experience in HR operations, HR, or related field
OR Bachelor's Degree in Human Resources (HR), Business, or related field AND 3+ years experience in HR operations, HR, or related field
OR equivalent experience
Nice to have:
Specialization in HR law, labor relations, or organizational psychology
Experience in multi-country or regional HR operations