HR Services Administrator Job at Circle K (Columbus)

Job Description

We are looking for an HR Services Administrator to provide comprehensive administrative support to the GCN Accommodation Management Team. This role supports efficient case management, timely resolution of escalations, and accurate handling of sensitive information. The ideal candidate demonstrates organizational skills, attention to detail, and the ability to exercise sound judgment in a fast-paced environment.

Job Responsibility

Assign and monitor cases in ServiceNow (SNOW) to ensure timely resolution
Assess type and urgency for escalations and route to appropriate team members
Apply basic judgment to prioritize cases and resolve routine issues independently
Produce and distribute correspondence via fax, email, Workday (HRIS), and U.S. mail
Assist in generating and maintaining reporting for departmental needs
Maintain electronic files and ensure accurate record-keeping
Monitor and manage departmental email and fax accounts
Sort and distribute incoming mail promptly
Maintain office supply inventory and place orders as needed
Provide project assistance and support for special initiatives
Handle sensitive employee information with the highest level of confidentiality
Ensure adherence to company policies, data privacy standards, and employment law
Other duties as assigned

Requirements

Minimum High School Diploma (Associate degree preferred)
Experience working in an office environment
Proficiency in MS Office Suite
Ability to manage time effectively and prioritize multiple tasks
Excellent communication skills and professional demeanor
Capability to exercise discretion and sound judgment in handling sensitive matters
Must consistently demonstrate reliable and predictable attendance at the Columbus, Indiana Circle K office five days per week

What we offer

Competitive Salary
Complete benefits packages (medical, dental, 401k, employee stock plan, etc.)
People Perks which allows for great discounts on food and fuel
Vacation / PTO time
Work in a collaborative, dynamic and high performing team
Work for a leading, innovative, and growing company in convenience stores operations
Fortune 500 company and a -time Gallup Exceptional Workplace Award Winner
Tuition reimbursement of $5,000 per year
Learning opportunities to develop new skills and to evolve professionally in a fast-growing company

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