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HR Services Administrator II

United States 22.00 - 28.00 USD / Hour · Job Posted May 30, 2026
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Job Description

The HR Services team provides extraordinary care to our managers and associates with the goal of driving superior associate satisfaction. This position is for individuals who are exceptionally customer-focused and who enjoy handling our associate's HR, Benefit and Payroll needs while bringing their own diverse interests and passions into work every day. The HR Services Administrator will service a high volume of associate inquiries through various channels (phone, email, etc.) with an elite level of customer service. This role serves as primary support for all disciplines of Human Resources including but not limited to payroll, associate relations, benefits, workers compensation, leave of absences, talent management, talent acquisition, unemployment and compensation. We handle a large volume of contacts, working in multiple HR Systems simultaneously to manage the HR Services administration processes. We strive to resolve issues within a reasonable timeframe, typically 24 business hours or less.

Job Responsibility

  • Provide extraordinary care to managers and associates
  • Handle associate's HR, Benefit and Payroll needs
  • Service a high volume of associate inquiries through various channels (phone, email, etc.)
  • Serve as primary support for all disciplines of Human Resources including payroll, associate relations, benefits, workers compensation, leave of absences, talent management, talent acquisition, unemployment and compensation
  • Work in multiple HR Systems simultaneously
  • Resolve issues within 24 business hours or less

Requirements

  • BS/BA in Business administration, or 1-3 years of experience working in a business, customer service, HR, or related environment
  • Exceptional Customer service and communication skills required
  • Ability to do multiple tasks simultaneously
  • Ability to process high volumes accurately and efficiently
  • Impeccable attention to detail
  • HR, Benefits or Payroll background
  • Bilingual in Spanish is a plus
  • Excellent interpersonal skills
  • Demonstrated ability to problem solve and apply critical thinking skills
  • Ability to handle difficult situations professionally and sensitively

Nice to have

  • HR, Benefits or Payroll background
  • Bilingual in Spanish is a plus
  • Excellent interpersonal skills
  • Demonstrated ability to problem solve and apply critical thinking skills
  • Ability to handle difficult situations professionally and sensitively

What we offer

  • Inclusive culture with associate-led Business Resource Groups
  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts
  • Company Match 401(k)
  • Physical and Mental Health Wellness programs

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