HR Service Center Representative Job at Beacon Hill (Minneapolis)

Hr Service Center Representative

Our client is seeking a detail-oriented and customer-focused HR Service Center R...

Location

United States , Appleton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate degree in Human Resources, Business, or related field (or equivalent experience)
2+ years of experience in HR support, customer service, or administrative roles
General knowledge of HR policies and practices
Strong organizational skills with the ability to manage multiple priorities
Excellent communication and customer service skills
Ability to handle sensitive information with discretion
Self-motivated with the ability to work independently and collaboratively

Job Responsibility

Serve as the first point of contact for employee HR-related questions and requests
Respond to and manage inquiries related to benefits, payroll, compensation, time off, and general HR policies
Track, document, and resolve requests in a timely manner
Process HR transactions and updates within HR systems, ensuring accuracy and compliance
Partner with internal HR teams to escalate and resolve more complex or sensitive issues
Maintain and update employee records, ensuring data integrity and confidentiality
Support process improvements, documentation updates, and knowledge base maintenance
Assist with onboarding support and training materials as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

HR Service Representative - Tier 2

The HRSC (HR Solution Centre) In-Country Tier 2 HR Service Representative plays ...

Location

Spain , Barcelona; Viladecans

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

Ability to model behaviours that reflect the organization’s core values
Excellent oral and written communication skills and customer service skills
Ability to interact effectively with all levels of internal and external customers, including the ability to build and manage effective working relationships
Ability to organize, prioritize, and follow through to completion on multiple tasks
Ability to work independently, using judgement to know when to raise concerns and risks
Confidentiality in handling sensitive employee information
Analytical mindset and ability to solve problems escalated to them from multiple countries
Continuous service and process improvement mindset
Fluency in the local language of the country is essential as is a good working level of English
Workday and ServiceNow experience would be considered an advantage

Job Responsibility

Respond to and resolve specific country queries passed to them by the HRSC Tier 1 team in Lithuania
Be an expert in local policies, processes and practices for all Cencora companies within that specific country
Where necessary, act as a key contact for any specific local language needs for HR processes in that country
Complete Workday tasks for that country which need specific local knowledge
Help to identify recurring issues and propose solutions for service enhancement to the HRSC In-Country Tier 2 Leader in Lithuania
Work within agreed SLAs for both response and resolution time
Act on any specific survey feedback received
Work closely with the Operational Excellence and Training teams to identify and implement areas of improvement
Policy Updates / Legislation Changes: Collaborating with the Knowledge team to ensure all country policies are current and compliant
Reporting: Providing support for specific reporting requirements

Fulltime

New

Human Resources Customer Service Representative

Location

United States , Nashville

Salary:

Not provided

MMC Group LP

Expiration Date

Until further notice

Requirements

Must be at least 18 years of age
High School Diploma or GED required
Minimum of 6 months of recent call center and/or employee benefits experience within the past 1 to 2 years
Excellent verbal and written communication skills
Strong customer service and problem-solving abilities
Ability to multitask in a fast-paced call center environment
Comfortable using multiple computer applications simultaneously
Ability to work independently while collaborating with a team
Strong attention to detail and commitment to confidentiality
A dedicated, quiet workspace that is free from distractions

Job Responsibility

Answer inbound calls from employees and former employees regarding HR and benefits related questions
Resolve customer concerns professionally, accurately, and efficiently
Document all interactions and transactions within company systems
Research and follow up on unresolved issues until completed
Respond to customer inquiries submitted through the online Contact Us portal
Explain HR policies, benefits, and procedures in an easy-to-understand manner
Maintain confidentiality while handling sensitive employee information
Navigate multiple software systems simultaneously while assisting customers
Meet productivity, quality, and customer service expectations
Participate in required meetings, coaching sessions, and ongoing training

What we offer

100% Remote Work
Company Provided Equipment
Paid Training
Monday through Friday Schedule
Weekends Off
Supportive Team Environment
Opportunity to build valuable Human Resources and Benefits experience
Make a meaningful impact by helping employees receive the support they need
Medical, dental, and vision coverage
Life and disability insurance

Fulltime

Customer Service Representative

The Customer Service Representative (CSR) will work effectively and efficiently ...

Location

United States , Atlanta

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

2-3 years prior relevant experience in a call center or service center environment
Superior Customer Service skills
Excellent oral and written communication skills
Customer-focused professional
Exposure to HR and/or case management technologies (e.g., portal technology, case management, human capital management, etc.)
Attentive listening skills that enable asking of probing questions to aid in problem-solving and issue escalation
Detail oriented and able to multi-task – Good organizational skills
Ability to operate well under pressure – Strong problem-solving skills
Proficient computer skills (Microsoft Word, Microsoft Excel)
Dependable, punctual and able to achieve an appropriate level of attendance

Job Responsibility

Act as a main point of contact for customer inquiries, requests and transactions
Assist field HR and employees with navigating through various company systems and related documents (i.e., policies, user guides, SPD’s)
Work closely with GPC HR leadership to ensure that transactions are processed timely and accurately
Process updates to the employee’s record ensuring accurate documentation for all transactions
Create a new case or update an existing case for every request received in the ESC’s case management system
Work to resolve as many calls/cases as possible upon first call/contact
Perform daily review of open case queues to ensure inquiries/requests are being assigned, resolved, and closed properly and in a timely manner
Process administrative transactions outside of the case management
Ensure quality employee experiences by using a professional and service-focused approach when handling all inquiries
Ensure employee privacy, including confidentiality and protection of sensitive employee reports or information

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement

Fulltime

Customer Service Representative

Location

United States , Henrietta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
associate’s or bachelor’s degree preferred
1+ years of customer service, call center, or client support experience preferred
Experience supporting HR, payroll, benefits, SaaS, or HCM platforms is a plus
Strong verbal and written communication skills
Excellent problem-solving and conflict-resolution abilities
Comfortable using CRM systems, support ticketing tools, and web-based software
Strong attention to detail and ability to multitask in a fast-paced environment
Proficiency with Microsoft Office and general business systems

Job Responsibility

Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Assist clients with questions related to HCM products and services, including payroll, benefits administration, time and attendance, HR data, and employee onboarding
Troubleshoot basic system and user issues, escalating more complex matters to the appropriate internal teams
Document customer interactions, issues, and resolutions accurately in the CRM or ticketing system
Educate customers on platform features, workflows, and best practices to improve adoption and satisfaction
Follow up on open cases to ensure timely resolution and a positive customer experience
Collaborate with internal teams such as implementation, payroll, HR support, and technical support
Maintain knowledge of company products, service updates, and compliance-related changes affecting clients
Meet service level expectations for response time, case management, and customer satisfaction

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training
competitive compensation

Fulltime

Executive Director, HEOR Modeling

As part of Parexel Consulting, you will play a vital role in helping biopharmace...

Location

United Kingdom

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

Numerous years’ experience in the life sciences or consulting industries with many years of experience managing direct reports, directing teams and projects
10+ years management experience
15+ years general experience in the field
Minimum of a Bachelor’s Degree in a Scientific or Technical Discipline

Job Responsibility

Monitors profitability of multiple projects through active involvement in the preparation of project plans and management of project budgets
Prevents and resolves issues with revenue recognition
Works within a team environment or individually based on project needs
Provides guidance to project team members and acts as a mentor to junior staff
Works within broad project guidelines and leads issue and conflict resolution
Prioritizes own workload and prioritizes the workload of the project team in order to achieve the project scope and objectives
Capitalizes on opportunities to improve project efficiency, results or team performance and proactively acts
Leverages information from previous projects or other client work to efficiently complete assigned project activities as well as facilitate business decisions
Produces quality work that meets the expectations of Parexel HEOR Consulting and the client
Reviews the work of colleagues for content and quality to ensure the expectations of the client and are met

Regional Human Resources Representative

Allied Universal® is hiring a Regional Human Resources Representative. The Regio...

Location

United States , San Diego

Salary:

57000.00 - 70000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Must possess one or more of the following: Bachelor's degree in Human Resources, Business, or related field
Associate's degree in Human Resources, Business, or related field with a minimum of two (2) years of progressively responsible human resources experience
High school diploma with a minimum of three (3) years of progressively responsible human resources experience
Current state driver's license, maintains a clean driving record, and meets minimum insurance requirements as per Company policy, and ability to safely operate a personal vehicle
Prior administrative or customer service work experience
Dynamic and focused individual with a proven ability to take initiative, manage multiple tasks and meet deadlines
Independent and self-motivated, adaptable to direction from various management levels within the assigned region, enabling the reprioritization of tasks as needed
Ability to convey concepts and ideas in a professional, coherent, and understandable manner, exercising sound independent judgment and discretion
Demonstrated outstanding interpersonal and organizational skills, adept at maintaining confidentiality in documentation, discussions, and materials
Excellent oral and written communication skills, with the ability to engage effectively at all levels of the organization while contributing as a team player

Job Responsibility

Research and conduct employee investigations, in a dynamic and high-volume environment, providing solutions in line with corporate guidelines and collaborating closely with the Regional Human Resources Manager and/or Director
Collaborate with branch and regional leaders and the Center of Excellence to interpret and clarify Human Resources procedures, ensuring strict compliance with employment laws and regulations
Review employee screening results to ensure compliance with company policy
Enforce company policies, address operational challenges, and serve as a liaison between branch staff and regional HR leadership for consistent policy application
Act as a liaison with various regional HR functions (i.e., benefits, workers comp, legal, recruiting), to ensure timely flow of information and execution of branch/regional priorities
As needed, may assist with conducting employee new hire orientation and onboarding for administrative hires, large account takeovers and acquisitions

What we offer

Base wage: $57,000 - $70,000, bonus eligibility, automobile allowance & fuel card, and more
Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

HR Business Partner- Global Energy Americas

The HR Business Partner (HRBP)/Manager is responsible for the delivery of the pe...

Location

United States , Broussard

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Experience in business-focused HR roles within a dynamic organization
5+ years’ experience at HR Advisor level
Experience of managing change, including working cooperatively in business partnership
Knowledge of people practices and applicable legislative frameworks
Experience of dealing with industrial and employee relations issues
A true HR generalist with experience of Talent and Succession Management, Talent Acquisition, Reward, Learning & Development, Employment Law and Employee Relations, Policy and HR Shared Services, and where applicable industrial relations
Supporting leadership teams in developing people capability
Have a creative, forward thinking, human centric approach to HR
Experience of working with Trade Unions under collective bargaining agreements
Marine experience preferred but not essential

Job Responsibility

Work closely with the Head of HR and Director of Operations to develop and deliver the HR Strategy and Plan for the Americas region
Supporting onshore teams within the regions as required
Create and build open relationships with key stakeholders to encourage open communication and trust
Provide guidance and practical expertise to Director of Operations/Operations Managers
Provide education and coaching on all aspects of people management
Highlight issues with a strategic, legal or employee relations impact to the Head of HR
Support the Head of HR in the collation and analysis of HR information, including the monitoring of HR activity against key performance metrics
Ensure Management are fully supported with issues around organizational change and development, including ensuring ‘due diligence’ and effective communication
Tender support and mobilization of new contracts, working closely with stakeholders and 3rd parties
Representing Aramark at all times, communicate with and build collaborative working relationships with recognized Trade Unions

Fulltime

Select Country

HR Service Center Representative

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

HR Service Center Representative

Hr Service Center Representative

HR Service Representative - Tier 2

Human Resources Customer Service Representative

Customer Service Representative

Customer Service Representative

Executive Director, HEOR Modeling

Regional Human Resources Representative

HR Business Partner- Global Energy Americas

Our AI answers in your language