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Robert Half Logo Robert Half · Human Resources

HR Service Center Rep

United States, Alpharetta · Job Posted May 29, 2026
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Job Description

We are looking for an HR Service Center Rep to support essential employee relations and HR documentation activities for a healthcare organization in Georgia. This Contract position is well suited for someone who can manage sensitive information, produce accurate employment documents, and maintain organized records in HR systems. The ideal candidate brings prior experience in HR operations or a service center environment and can work independently while partnering effectively with HR stakeholders.

Job Responsibility

  • Create severance documentation from approved templates, verifying employee details, timelines, and payout information for accuracy
  • Prepare disciplinary and performance-related documents, including warning notices and improvement plans, using direction provided by HR partners and people leaders
  • Enter, update, and organize employee information within Oracle-based HR systems and case tracking tools to maintain reliable records
  • Safeguard confidential personnel data and handle all documentation in alignment with company standards and applicable employment regulations
  • Respond to HR service requests with professionalism, ensuring timely follow-up and clear communication with internal stakeholders
  • Support employee relations and onboarding-related administrative processes as needed within the HR service center function

Requirements

  • At least 3 years of experience in HR administration, HR operations, or an HR service center setting
  • Practical experience working with Oracle HCM, Oracle Fusion, or a similar HRIS platform is strongly preferred
  • Strong written communication skills with a high level of accuracy and attention to detail
  • Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
  • Ability to manage assignments independently in a remote work environment while meeting deadlines
  • Demonstrated discretion when working with confidential employee records and sensitive HR matters
  • High school diploma required
  • an associate's or bachelor's degree is preferred

What we offer

  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
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