HR Service Advisor Job at Microsoft Corporation (Mexico City)

Senior HR Service Advisor

Join a team that delivers a world-class onboarding experience—from offer accepta...

Location

India , Hyderabad

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

4+ years experience in Operations, Customer Support, HR Shared Services, Employee Data, or a customer-facing operations role
Experience supporting new hire onboarding (offer acceptance through Day 1) with strong execution ownership and stakeholder coordination
Demonstrated experience in data validation/reconciliation across HR systems (e.g., EC/SAP/CRM/workflow tools) with strong attention to detail
Ability to work independently in a deadline-driven environment, prioritizing workload and driving closure with minimal supervision

Job Responsibility

You will manage end-to-end new hire onboarding execution from offer acceptance through Day 1, ensuring milestones are completed within expected timelines and service standards for your assigned countries
You will validate and reconcile employee data across systems (e.g., Employee Central (EC), SAP, CRM, workflow/tracking tools) to ensure accuracy, completeness, and consistency of records
You will prepare and submit payroll inputs to the appropriate payroll teams/vendors for supported countries, ensuring inputs meet local requirements and are submitted ahead of payroll cut-offs to enable correct first-pay processing
You will investigate discrepancies and exceptions, conduct root cause analysis (RCA), and drive short-term and long-term remediation plans in partnership with your manager and stakeholders
You will coordinate with stakeholders (recruiting, payroll, vendors, and internal People Operations partners) to clarify ownership, manage dependencies, and ensure timely resolution and proactive communications
You will maintain audit readiness and strong controls by documenting actions, ensuring process traceability, following established procedures, and protecting data privacy by adhering to confidentiality requirements
You will identify opportunities to simplify and automate onboarding and payroll input activities using low-code/no-code tools (e.g., Power Automate, Power Apps), improving efficiency and stakeholder experience

Fulltime

Senior HR Service Advisor

We are seeking a highly capable Senior Advisor to join the Pay Centralization Te...

Location

India , Hyderabad

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

5–7 years of experience in payroll operations, employee data, or a related HR shared services environment
Strong experience in managing payroll inputs, validations, and reconciliation activities
Good understanding of payroll operations across Europe and Americas or multi-country environments
Strong stakeholder management skills with the ability to work across functional and regional teams
Excellent analytical and problem-solving skills with high attention to detail
Ability to manage multiple priorities in a deadline-driven environment
Strong verbal and written communication skills

Job Responsibility

Manage and govern payroll-related inputs across Europe & Americas regions, ensuring timely and accurate submission before payroll cut-off
Perform end-to-end reconciliation of payroll-impacting data across Employee Central, SAP, ADP, and related payroll systems
Validate effective dates, pay-impacting fields, and manual payroll inputs to minimize defects and ensure payroll accuracy
Investigate discrepancies, replication failures, and data mismatches across systems and drive timely resolution
Support payroll readiness by ensuring transactions are processed in line with service level expectations and compliance requirements
Act as a key liaison between Employee Data, One Payroll, payroll providers, and other People Operations stakeholders
Coordinate with internal and external teams to ensure clarity on payroll inputs, ownership, dependencies and escalation paths
Manage stakeholder communications for issues related to payroll data flow, manual interventions, and process exceptions
Support transition and centralization initiatives by aligning on operating models, responsibilities, and controls
Maintain strong governance over manual payroll inputs and ensure they are used only where necessary and properly approved

Fulltime

Senior HR Service Advisor

The HR Service Advisor is an integral member of the People Operations organizati...

Location

Mexico , Mexico City

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Human Resources (HR), Business, or related field AND 2+ years work experience in HR operations, HR, or related field OR equivalent experience
Fluency to read, write and speak in English language

Job Responsibility

HR Central Services Customer Support: Supports employees and managers by responding to inquiries and performing transactions. Addresses inquiries by researching policies and procedures as needed. Triages inquiries to the appropriate queue. Act as subject matter experts for country-specific topics (e.g., processes, compliance laws, policy updates). Supports testing to ensure updates and changes are successfully implemented. Contributes to the creation of training materials on how to use Human Resources shared services, platforms, and tools for employees and managers. Learns the end-to-end service model
Process Management: Participates in the implementation of new policies or processes by sharing input and/or suggestions based on employee feedback. Reviews own performance metrics target and identifies opportunities for improvement. Shares input and raises opportunities for improvement to manager
Data Management: Inputs employee data into Human Resources Information (HRIS) database and/or documents activities as requested. Supports and/or manages bulk uploads, ensuring data quality, controls, and reviews. Enters data and reviews data input to ensure accuracy. Identifies and reports discrepancies or issues in data administration to senior team members or team lead. Protects data privacy and adheres to confidentiality requirements. Troubleshoots and reports issues or risks related to data integrity, security, and privacy and recommends needed fixes. Works with team members to identify relevant factors related to the issue. Performs planned data audits, as needed
Documentation: Uploads employee records into the Record Center when performing data transactions. Reviews documents and reports related to employee records in Human Resources processes (e.g., new hire on-boarding, compensation, termination) and verifies their accuracy. Participates in information-gathering sessions with subject matter experts and stakeholders to understand reporting requirements. Documents and updates processes, desk-top procedures, and knowledge-based content as requested. Documents and updates in a timely manner. Provides input for change on knowledge base content to the team lead
Supplier/Vendor Management: Works with and coordinate with vendors to ensure processes are correctly followed. Sends information/receive information from vendors to process queries. Acts point of contact for vendor's management to coordinate and document issues

Fulltime

HR Services Advisor - HR Advisory

The People Operations’ center of excellence’s aspiration is to enable People Ope...

Location

Czech Republic , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Human Resources (HR), Business, Operations, or related field AND 1+ years experience in HR operations, HR, or related field
Bachelor's Degree in Human Resources (HR), Business, or related field AND 3+ years experience in HR operations, HR, or related field
equivalent experience

Job Responsibility

Supports employees and managers by responding to inquiries and performing transactions
Addresses inquiries by researching policies and procedures as needed
Triages inquiries to the appropriate queue
Act as subject matter experts for country-specific topics (e.g., processes, compliance laws, policy updates)
Supports testing to ensure updates and changes are successfully implemented
Contributes to the creation of training materials on how to use Human Resources shared services, platforms, and tools for employees and managers
Learns the end-to-end service model
Inputs employee data into Human Resources Information (HRIS) database and/or documents activities as requested
Supports and/or manages bulk uploads, ensuring data quality, controls, and reviews
Enters data and reviews data input to ensure accuracy

Fulltime

New

Hr Advisor

If you’re an HR Advisor with high standards, bags of experience, a real people-c...

Location

United Kingdom , Altrincham

Salary:

35000.00 - 37000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

CIPD Level 5 qualified or working towards, or equivalent HR experience
Strong HR and Employment law knowledge
Strong, clear communication skills both verbally and written
Good knowledge of Microsoft packages
Experience of using HR systems and maintaining accurate employee records
The ability to quickly adapt to changing priorities and strong problem-solving skills
Highly organised and skilled in managing multiple HR projects/work and priorities
Positive friendly attitude

Job Responsibility

Contribute to the smooth running of the People team
Use your expert HR and employment law knowledge to provide clear advice and support to the services
Support and coach managers with matters such as disciplinary, grievance, absence
Review current policies and practices and ensure all policies are fit for purpose in collaboration with the Head of HR and People Director
Be pro-active in challenging what is currently in place and how improvements can be made
Develop and implement employee engagement initiatives aimed at enhancing colleague experience, improving retention, and increasing overall employee satisfaction
Ensure compliance sign-off and auditing of all new starter documentation and onboarding packs, maintaining accurate records and ensuring adherence to company policies and employment legislation
Work with key stakeholders to understand HR requirements and provide practical solutions to business challenges
Be able to understand and provide HR reporting as required for the different services
Work towards and achieve both personal and team targets on a monthly and weekly basis

What we offer

Salary up to £37k
25 days annual leave + bank holidays
Hybrid working – 4 days office-based and 1 day working from home
Free on-site parking
Employee Assistance Programme offering counselling and other support services
Refer a friend bonus - £250 (Terms & Conditions apply)
Employee Recognition Awards
Company pension scheme
Company social events

Fulltime

New

People (HR) Advisor

Location

United Kingdom , Deeside

Salary:

Not provided

Myton Food Group

Expiration Date

June 21, 2026

Requirements

CIPD (or working towards) or equivalent. With up to date knowledge of employment relations and employment law and how to apply this
The ability to work in a fast moving HR environment, with manufacturing or logistics experience
Experience of advising, supporting and coaching managers
A proactive approach to continuous business improvements
Experience of implementing processes with a sense of fulfilment
A high level of customer service with the ability to bend and flex your communication style accordingly
Good commercial awareness
Experience of dealing with Unions
Ability to act on own initiative and 'think outside the box'
Experience of problem solving tools

Job Responsibility

Support, coach and challenge line management with absence, disciplinary and grievance issues
Identify development opportunities to improve soft skills and build future talent
Lead engaging, proactive communications across the site
Build positive and effective relationships with unions and agency suppliers
Reinforce the visions and values in all aspects of work and act as a barometer to colleague morale
Support and drive colleague engagement on site
Cover the People Specialise role in their absence
Lead a number of the projects on the HR plan
Design and Implement effective recruitment solutions
Proactively Manage Employee Relations

What we offer

Six weeks holiday (including bank holidays) and a guaranteed day off that's important to you
15% discount in our supermarkets and convenience stores available from the day you join us
Additional 10% discount card for a Friend or Family member
Career progression and development opportunities
Subsidised staff canteen
Competitive pension and life assurance
Healthcare/Well-being benefits including Aviva Digital GP
Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
Optional Payroll charity donations
A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Fulltime

HR Advisor (IR/ER Focus)

Our government client is seeking an HR Advisor to join their team, with a focus ...

Location

Australia , Brisbane

Salary:

69.21 - 75.09 AUD / Hour

Randstad

Expiration Date

July 03, 2026

Requirements

Proven experience: solid experience in a generalist HR or HR Advisory role, with practical exposure to managing ER cases and interpreting industrial instruments
Sector knowledge: prior experience working within the Public Sector/Government is highly regarded but not essential

Job Responsibility

Case Management: Manage and resolve end-to-end ER matters including standard grievances, performance management, and fitness-for-work cases, escalating highly sensitive matters where appropriate
Advisory Services: Provide clear, accurate interpretation of Awards, Certified Agreements, and HR policies to managers and employees
IR Support: Contribute data, research, and insights to support industrial relations strategies and enterprise bargaining preparation
Stakeholder Liaison: Act as a point of contact for stakeholders to assist in resolving workplace issues productively
Manager Capability: Support and guide line managers on best-practice people management to help mitigate industrial risks early

What we offer

+ Super

Customer Service Advisor

Kinaxia are recruiting a Customer Service Advisor to join their team at their si...

Location

United Kingdom , Washington

Salary:

Not provided

Kinaxia Logistics Limited

Expiration Date

Until further notice

Requirements

Transport and warehousing preferable
Both working and technical knowledge of CRM systems preferably Sage
Both working and technical knowledge of software management systems including Stirling and Contrado
Product and pricing schedules
Dealing effectively with customer queries
Building and maintaining effective working relationships both internally and externally
Customer Account management
Full utilisation of a CRM system
Using software management systems

Job Responsibility

Utilise the CRM system to collate records of discussions or correspondence and to track customer complaint resolution to ensure all queries, including complex and escalated issues, are managed effectively and efficiently and customers are kept updated
Adhere to agreed customer service standards, service level agreements, policies and procedures across all customer service functions, and deal with queries promptly and appropriately by verifying understanding, answering questions and offering assistance to increase efficiency and service levels
Establish, develop and maintain effective working relationships with all work colleagues to ensure a ‘one team approach’ to the delivery of company performance standards and business objectives
Adhere to all HR, GDPR and Health & safety policies to ensure the Company are fully compliant
Oversee booking in of delivery times and follow up on timed deliveries, taking action where necessary to ensure customers are notified of any potential service failures
Provide quotes to customers in line with agreed schedules and input this data into Stirling to ensure accurate date is being maintained

What we offer

Life assurance
Pension
Exceptional fleet
Opportunity for training and development (CPC training)
Full Uniform and PPE
Onsite Parking
Cycle to work scheme
Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

Fulltime

Select Country

HR Service Advisor

Job Description

Job Responsibility

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