HR Senior Manager, People Solution & Advice, HSBC

HSBC

Location:
Japan

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Provide advice, guidance and coaching to people managers in relation to complex multi stranded customers enquiries across the spectrum of People services, driving the right outcomes and solutions. Focus on business value, advisory, coaching, relationship management, employee engagement, organizational effectiveness and change management.

Job Responsibility:

Provide advice and guidance to employees and people managers in relation to complex HR enquiries or people matters across the spectrum of HR services
Support effective execution of people agenda for business/function to drive business growth and achieve organizational priorities
Advise, guide and coach people managers and employees in relation to complex matters across the spectrum of HR services, driving the right outcomes and solutions aligned with business aims and goals
Proactively interact with other HR teams and business managers to understanding issues and optimize operational delivery
Support complex interpretation of policy and procedures and provide oversight of certain complex events, working with specialist teams where relevant
Drive high standards of relationship management and co-ordinate across the relevant areas of the function to achieve the right and timely solution
Support the change journey for people managers around a broad range of HR processes
Support business managers to deal effectively with people issues by providing advice and guidance to enquiries relating to all aspects of HR Services
Support continuous improvement initiatives by using case and knowledge tools
Implement and update Human Resources employment policies and procedures
Being up-to-date with employment laws to ensure HSBC, management and employees are in compliance
Manage governance committees required by laws and regulations
Develop effective relationships to promote good employee relations across HSBC
Handle the grievance, conduct issues, investigations in consultation with the Regional/Group People Solution counterparties
Provide advice and guidance on disciplinary, grievance and general complaints, as well as coach managers where appropriate
Provide strategic guidance and reward consultancy to senior management in country
designs, develops and reviews reward and benefit policies, processes and practices that are aligned with Group reward framework
facilitate the country performance management activities to support the dynamic and changing business needs
Support annual pay reviews, performance evaluation process, and training programmes related to employee relations as well as compliance with laws/regulation and HSBC policies and procedures
Support the country Head of People in handling any special projects

Requirements:

Bachelor degree or above
In-depth knowledge and expertise in people management with strong communication and counselling skills
Strong knowledge of Japan labour related laws and regulations, experience in managing regulatory constraints, employee and industrial relations, and good networking in HR and C&B community
Knowledge of HR policies and procedures, and legal and regulatory frameworks in Financial Services industry is preferred
Good analytical, conceptual, communication and excellent interpersonal, influencing, negotiation and communications skills to manage effective stakeholder relationships
Flexibility to changes and diverse situations
Business acumen, proactive approach to business focus and service
Coaching, influencing, HR technical/operational knowledge, manage to results, dealing with ambiguity and problem solving
Strict adherence to the requirements of confidentiality, discretion and integrity
Fluency in both English and Japanese (written and verbal)

Additional Information:

Job Posted:
June 12, 2025

Expiration:
June 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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HR Senior Manager, People Solution & Advice

HSBC

Location:Japan

Category:Human Resources

Contract Type:Not provided