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HR Senior Generalist

United States, Phoenix · Job Posted March 19, 2026
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Job Description

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. IMS is currently searching for a professional, compassionate and knowledgeable individual to fill the position of HR Senior Generalist. The Human Resources Senior Generalist will be responsible for performing HR-related duties on a professional level and works closely with senior HR management in supporting HR initiatives. This position carries out responsibilities in the following functional areas: talent acquisition, training, benefits administration, employee relations, onboarding, offboarding, policy & procedures, and HRIS. This individual will consistently maintain the privacy and confidentiality of all information to which they are given access, protecting the assets of the organization, acting with ethics and integrity, reporting any non-compliance concerns, and aligning with IMS’s policies and procedures.

Job Responsibility

  • Administer various human resource plans and procedures for all organization personnel
  • assists in the development and implementation of personnel policies and procedures
  • assists in preparation and maintenance of the employee handbook and the policies and procedures manual
  • Participate in benefits administration for IMS employees to include medical, dental, vision, 401k, HSA, Ancillary benefits, etc., including management of annual Open Enrollment
  • Participate in employee relations issues in collaboration with leaders and the Human Resources Director including investigations
  • advises management in appropriate resolution of employee relations issues
  • Participate in the 401k administration, assist with annual reports for auditors, and compliance with all ERISA legislation
  • Provide oversight for recruitment efforts for all exempt and non-exempt employees
  • Provide oversight to the onboarding experience of all new hires to include conducting new-employee orientations
  • Participate in the annual updates of the compensation program
  • rewrites job descriptions as necessary
  • participates in the annual salary surveys
  • analyzes compensation
  • assists in monitoring the performance evaluation program
  • Ensure compliance with EEO and OSHA compliance
  • Maintains human resource information system (HRIS) records and compiles reports from the database
  • Maintains compliance with federal and state regulations concerning employment
  • Perform other duties as assigned

Requirements

  • Excellent attention to detail
  • Strong communication skills - both oral and written
  • Integrity and confidentiality
  • Excellent organizational skills
  • Knowledge and experience in developing and maintaining good vendor and customer relations
  • Able to multi-task, yet bring tasks to completion within established timeframes
  • Strong prioritization skills
  • Able to work with minimal direct supervision in performing routine tasks
  • seeks input as needed and able to take direction well
  • Provide excellent customer service both internally and externally within the context of the culture
  • Affinity for fast-paced, ever-changing environment
  • Positive attitude
  • Ability to interact well with diverse set of people
  • team player
  • Willingness to learn new things and eagerness to acquire new skills
  • Willingness to appropriately challenge status quo
  • orientation toward process improvement
  • Knowledge of and skill in applying the principles, practices and procedures of human resources administration in the areas of recruitment and employment, compensation and classification, employee relations, HRIS (UKG), employee development and training
  • Knowledge of and skill in interpreting and applying state and federal statues and applicable rules and regulations related to the management of human resources
  • Knowledge of statistical methods and concepts and other analytical tools used in human resources processes
  • Skill in facilitating meetings and delivering presentations
  • Bachelor's degree in related field
  • 5-7 years’ experience as a Human Resources Generalist/Senior Human Resources Generalist
  • Any equivalent combination of experience, education and/or training approved by Human Resources

What we offer

generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan

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