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Manages the development, implementation, maintenance, and improvement of business processes at a department level that are of a strategic and/or business-critical nature. Develops project plans, time and cost estimates, and overall organizational change strategy. Provides proactive guidance, direction, and leadership to stakeholders to execute on and improve core business processes.
Job Responsibility:
Provide strategic program management and support project execution for assigned HR business management workstreams, including, but not limited to, departmental budget processes and risk/audit/control programs
Provide proactive advising and direction as an authoritative specialist to senior managers at the business unit level to enable strategic decision-making and the implementation of policy, process, projects, and change initiatives
Serves as primary point of contact for functional partners outside of the department, triaging, influencing, merging (where appropriate), and managing requests and projects
Effectively influence stakeholders and decision-making processes by presenting data-driven insights, building consensus, and fostering collaborative relationships to achieve organizational objectives
Use data from a wide range of sources to analyze key themes and identify possible impacts on the business, including identifying and resolving noncompliance with department and/or organization's policies and relevant regulatory codes and codes of conduct
Recognize business needs and determine solutions to business problems at the business unit strategic level. Determine the best approach to create and maintain alignment and lead and coordinate the business-unit-wide improvement efforts for the work
Collect business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals
Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record the changes required accurately
Continuously develop professional capabilities and maintain expertise in technology, regulations, and industry best practices through training, accreditation, and ongoing education
Create, present, and communicate high-impact insights and recommendations to critical internal stakeholders, including the HR Executive Committee and the CHRO
Develop stakeholder engagement by identifying stakeholders
by finding out their needs, issues, and concerns
and by reacting to these needs, issues, and concerns to support the communication of business information and decisions
Requirements:
Bachelor’s
General Experience – 10 to 15 years
Operates as a recognized subject matter expert to develop and apply an entrepreneurial spirit to manage core programs and run projects within business operation parameters
Plans, identifies, monitors, analyzes, and prioritizes risks (threats and opportunities), creates response plans, and provides strategic guidance to stakeholders to manage risks if they occur
Determines and analyzes trends from data that is collected to assist in compiling reports that will help in decision-making
Works at an advanced level to conduct gap analysis between current and future states in areas of responsibility to identify components of the overall change strategy. Typically works independently and provides guidance
Works at an advanced level to identify potential stakeholders, analyze their expectations, and develop strategies for managing stakeholders and their expectations
Demonstrates a change mindset as well as plan, execute, and monitor activities during times of change whilst keeping performance levels up
Develops an effective change strategy based on gap analyses and enterprise readiness assessment results, including transition states and release plans
Operates as a recognized expert to identify, select, and manage the oversight of business analysis work, including decision making, change control, prioritization, and approval processes. Typically known as a subject matter authority