HR Product & Services Transformation Lead Job at Vodafone (Pune)

Cash Services Governance Controls Lead Analyst

The Cash & Collateral Governance Lead Analyst will be a key member of Cash Manag...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience
Significant industry experience required
Advanced usage of Microsoft products (Excel, PowerPoint, Word)
Proven ability to manage complex issues related to operations management and implement and manage a successful risk/control environment
Execution focused mindset to overcome obstacles and minimizes bureaucracy
Demonstrated exceptional communication, influencing and negotiation skills with senior leaders across functions to articulate complex recommendations
Ability to develop partnerships with Technology, Compliance/Risk, Finance, HR and key internal stakeholders
Impeccable integrity and judgment
Leadership, talent management and team building experience may serve as an asset

Job Responsibility

Serve as a subject matter expert, developing and implementing business initiatives, client solutions, and projects
Stay abreast of developments within the firm's transformation and control initiatives
Manage the volume, quality, timeliness, and delivery of complex deliverables for the broader Cash Services organization
Be accountable for the integrity of processes, operations, and associated results
Conduct detailed analysis of complex issues where the optimal course of action is not immediately evident
Investigate various scorecards and performance management tools to mitigate exposure
Continuously identify and drive opportunities to improve and strengthen organizational delivery
Define, develop, implement, and track appropriate margin-related Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
Identify the need for and establish necessary guardrails to support the operational delivery
Manage stakeholders to ensure a best-in-class client experience

What we offer

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines

Fulltime

Lead Analyst for Cash Services Operations

The Lead Analyst for Cash Services Operations is a strategic professional respon...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience
Significant industry experience required
Demonstrated subject matter expertise in multiple or specific skill sets, business areas, or products (risk & controls, senior management presentation, stakeholder management, analytics)
Fluency in English - written and verbal
Advanced usage of Microsoft products (Excel, PowerPoint, Word)
Proven ability to manage complex issues related to operations management and implement and manage a successful risk/control environment
Execution focused mindset to overcome obstacles and minimize bureaucracy
Demonstrated exceptional communication, influencing and negotiation skills with senior leaders across functions to articulate complex recommendations
Ability to develop partnerships with Technology, Compliance/Risk, Finance, HR and key internal stakeholders
Impeccable integrity and judgment

Job Responsibility

Serve as a subject matter expert, developing and implementing business initiatives, client solutions, and projects
Stay abreast of developments within the firm’s transformation and control initiatives, considering their implications for the role and the business
Manage the volume, quality, timeliness, and delivery of complex deliverables for the broader Cash Services organization
Be accountable for the integrity of processes, operations, and associated results
may include responsibility for planning, budgeting, and policy formulation within the area of expertise
Conduct detailed analysis of complex issues where the optimal course of action is not immediately evident, recommending and implementing solutions
Investigate various scorecards and performance management tools to mitigate exposure (risk/financial/regulatory)
design and implement monitoring reports and tools as needed
Continuously identify and drive opportunities to improve and strengthen organizational delivery by overseeing and developing various governance frameworks and tools
Define, develop, implement, and track appropriate margin-related Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for the group

What we offer

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work-life balance
Career progression opportunities across geographies and business lines

Fulltime

Engineering Lead - Digital Transformation

As Engineering Lead for Digital Transformation, you will play a critical role in...

Location

United Kingdom , London

Salary:

Not provided

Equals Group PLC

Expiration Date

Until further notice

Requirements

Proven experience leading engineering delivery for internal platforms, integrations, or digital transformation initiatives
Strong background in API design and integration, including RESTful services, authentication, and versioning strategies
Experience of Node.JS
Hands-on experience with event-driven architectures, serverless, and messaging systems
Deep experience working in AWS-centric environments and modern cloud-native architectures
Track record of integrating third-party SaaS platforms into regulated or complex environments
Strong understanding of non-functional requirements including security, resilience, auditability, and compliance
Excellent stakeholder communication skills, able to explain technical decisions and trade-offs to non-technical audiences

Job Responsibility

Own the technical delivery of digital transformation initiatives across Finance, HR, Compliance, Operations, and Commercial
Provide hands-on leadership across integration, automation, and platform work, setting clear technical direction and standards
Design and oversee API-first and event-driven architectures that enable scalable, loosely coupled systems
Ensure all transformation solutions align with core platform principles, security requirements, and regulatory obligations
Lead the integration of third-party SaaS tools and vendors into the Equals Railsr ecosystem using robust APIs, messaging, and event streams
Drive adoption of event-driven patterns to reduce coupling, improve observability, and accelerate change
Own integration standards, including API design, versioning, authentication, error handling, and monitoring
Partner with data and platform teams to ensure consistent data ownership, governance, and interoperability across systems
Lead and mentor transformation-aligned developers, setting a high bar for quality and delivery
Work closely with Product Managers embedded in Digital Transformation teams to translate business problems into robust technical solutions

What we offer

Competitive salary and benefits
hybrid working
chance to build systems that materially change how the business operates

Director, Customer Service Operations

As the Director, Customer Experience for our Luxury Brands, you will manage and ...

Location

United States , Deerfield

Salary:

130000.00 - 190000.00 USD / Year

Therma-Tru

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Communications, Supply Chain, or related field OR High School diploma with 15+ years requisite experience
10+ years of leadership in customer service, contact centers, or luxury service environments
Experience leading remote/hybrid teams and large, high-touch operations
Knowledge of B2B customer service, order fulfillment, and supply chain workflows
Proficient with CRM, EDI, and contact center platforms
Strong analytical, communication, and cross-functional collaboration skills
Willingness to travel and work flex hours as needed

Job Responsibility

Manage and guide all aspects of customer and consumer service delivery for our luxury brand portfolio
Manage a dispersed team of 165+ associates, including 4–8 direct reports, with teams located in the U.S. and Mexico
Foster development and succession planning while promoting an inclusive and engaged service culture
Oversee consumer service (product, warranty, and technical support) and customer service (B2B order entry and fulfillment), ensuring quality and consistency across channels
Maintain strong collaboration with supply chain and distribution operations to optimize order fulfillment and reduce service friction
Monitor KPIs, SLAs, and productivity benchmarks to drive continuous improvement in a fast-paced environment
Build and maintain a luxury-first service mindset that reflects brand expectations across high-touch interactions
Implement service improvements using customer feedback, data insights, and operational trends
Leverage technology, AI, CRM, EDI, and contact center tools to transform workflows, improve efficiency, and enhance user experience
Identify and implement scalable, future-ready solutions that align with evolving customer needs and business strategies

What we offer

Annual bonus plan based on company and individual performance, or a role-based sales incentive plan
Robust health plans
Market-leading 401(k) program with a company contribution
Product discounts
Flexible time off benefits (including half-day summer Fridays per policy)
Inclusive fertility / adoption benefits
Employee Resource Groups

Fulltime

Senior Solicitor

We’re looking for a Senior Solicitor to join and strengthen our high-performing ...

Location

United Kingdom , Chester

Salary:

70000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Qualified Solicitor in England & Wales with 4+ years PQE (in-house or leading private practice background)
Strong grounding in commercial law and contract negotiation
Commercially minded, pragmatic, and able to balance risk with opportunity
Excellent communicator, able to simplify complexity and influence across levels
Experienced in managing stakeholders and navigating evolving business needs
Proactive problem-solver who brings clarity, structure, and drive
High integrity, ownership mindset, and a collaborative team player

Job Responsibility

Deliver strategic, commercially focused legal advice to enable growth while managing risk
Draft, review, and negotiate a broad range of commercial contracts
Support the Group’s dispute resolution strategy, balancing commercial and reputational outcomes
Advise on M&A and strategic projects, supporting growth and transformation
Partner cross-functionally with teams across Customer Services, Product, Tech, Marketing, Finance, HR, and more, to embed legally robust processes
Develop and maintain self-service legal tools, templates, and guidance to drive speed and consistency
Champion the use of AI tools within Legal to enhance efficiency and scale support
Coach and review work of junior colleagues, elevating legal capability across the function
Support the Head of Legal in shaping and executing the Group’s legal and procurement strategy

What we offer

Annual bonus scheme linked to company performance
33 days’ holiday (including bank holidays)
Birthday day off + 2 volunteering days per year
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
Discounts on stays with our brands + wellbeing offers
Health cash plan & life assurance
Training & development opportunities
24/7 mental health support
On-site gym and parking at Chester HQ (close to the train station)
Employee savings scheme + long service awards

Fulltime

New

Financial Cost Optimization Program Manager

The Financial Cost Optimization Program Manager will lead cost optimization init...

Location

United States , Dallas

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Preferred Certifications: PMP, Six Sigma Green Belt, Lean, Agile & Scrum
Experience: 15+ years in program management, operations, and cost optimization within technology domains
Technical Skills: Data governance, cloud program governance, analytics enablement, contract and finance management, transitions management, workforce management
Domain Expertise: Trust & Safety, Banking & Financial Services, DevOps, Content Moderation, Ad Sales, Product Testing, ITIL support
Leadership: Demonstrated success in leading large teams (direct and indirect reports), managing multi-site portfolios, and delivering transformation projects with measurable business impact

Job Responsibility

Lead Cost Optimization Programs: Architect and execute strategies for cost optimization, including cloud spend management, license cost reduction, and process automation to drive significant financial savings
Integrated Program Management: Oversee end-to-end program delivery for transformation projects, including intake, root cause analysis, implementation, and validation phases
Data Governance & Modernization: Manage data quality remediation, data pipeline analysis, and regulatory compliance across enterprise platforms
Cloud FinOps & Technology Enablement: Drive cloud financial operations (FinOps), data center optimization, and AI/ML-based business impact projects
Operational Transformation: Workflow redesign and optimization through Six Sigma projects
Stakeholder Management: Collaborate with cross-functional teams (engineering, compliance, InfoSec, HR, facilities) to deliver seamless technology rollouts, platform migrations, and operational transitions
KPI & Contract Governance: Govern KPIs, contractual adherence, and risk management for huge portfolios
Capacity & Workforce Planning: Lead capacity planning, productivity management, and workforce optimization for global operations

Investment Banking Vice President, COO Office

Embark on a transformative journey as an Investment Banking VP, COO Office. At B...

Location

United Kingdom , London

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience with strategy, management consulting, investment banking, or strategy roles within a leading financial institution
Core banking and financial services performance drivers, risk management principles, and regulatory frameworks
Supporting multi-layered projects, managing multiple workstreams, and delivering high-quality outcomes under tight deadlines
Engaging, influencing, and collaborating with senior stakeholders, including Managing Director–level audiences
Operating effectively in fast-paced, high-expectation environments

Job Responsibility

Collaboration with business and senior leadership to develop and implement business strategies that align with organizational goals and regulatory requirements
Liaison between different business units and functions, fostering communication and collaboration
Management and coordination of strategic initiatives, projects, and change management efforts to optimize business processes and strengthen the control environment
Improvement of operational efficiency within the organisation including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity and effectiveness
Development of performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made
Involvement in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, and monitoring of financial performance against targets
Support to business heads in partnership with HR on hiring, workforce planning, joiner/mover/leaver actions

What we offer

Hybrid working
Flexible working arrangements
Supportive and inclusive culture and environment
Opportunity to embrace mobility and explore operations

Fulltime

New

Principal AI Architect

We are seeking a Principal AI Architect who will own both the AI strategy and en...

Location

United States

Salary:

173000.00 - 190000.00 USD / Year

PointClickCare

Expiration Date

Until further notice

Requirements

12+ years of experience in enterprise, solution, or platform architecture roles within B2B SaaS or large-scale technology organizations
Proven experience designing and running AI systems in real production environments
Strong experience working across end-to-end B2B SaaS customer and revenue lifecycles including marketing, sales, quoting, contracting, billing, revenue recognition, service, and customer success platforms
Experience designing enterprise architecture for HR and corporate technology domains, with the ability to take ownership of these platforms and drive solution architecture without dependency on specific vendors or tools
Deep understanding of Generative AI, large language models, agent architectures, RAG patterns, and AI orchestration frameworks
Strong proficiency in Python with experience building backend services, APIs, and containerized workloads
Hands-on experience with LLM platforms such as OpenAI, Azure OpenAI, or Anthropic
Hands-on experience with agent frameworks such as LangChain, LangGraph, CrewAI, or AutoGen
Experience designing secure, scalable, multi-tenant enterprise and SaaS architectures
Experience leading architecture for large-scale business and technology transformation programs

Job Responsibility

Define and drive enterprise AI strategy and architecture within a B2B SaaS and enterprise technology environment
Design and govern AI solutions across the full customer lifecycle including marketing, sales, solution engineering, quoting, contracting, billing, revenue recognition, service, and customer success management
Architect and scale Generative AI, agent-based systems, RAG architectures, and intelligent automation in production SaaS platforms
Own enterprise architecture across core business and corporate platforms including customer, revenue, and operational systems such as CRM, quoting, contracting, billing, HR, and IT Service Management environments, with the ability to rapidly learn new technologies and design scalable solution architectures independent of specific tools or vendors
Architect and develop agentic enterprise capabilities that enhance business operations, workload orchestration, and user-facing automation
Design and implement LLM-powered agents using platforms such as Microsoft Copilot Studio and Salesforce Agentforce
Design orchestration patterns using frameworks and platforms such as Salesforce Agentforce, Microsoft Copilot, LangGraph, CrewAI, and LangChain to enable multi-agent collaboration across systems
Define architectural guardrails, platform standards, and lifecycle management practices for scalable, secure AI and enterprise systems
Act as a technical authority to review, challenge, and guide vendor, system integrator, and internal team architectures
Lead architecture governance by defining review frameworks, validating solution designs, and driving alignment to enterprise standards

What we offer

Benefits starting from Day 1
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more

Fulltime

HR Product & Services Transformation Lead

Vodafone

Location:
India , Pune

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

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