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HR Processes Specialist with Polish

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Coca-Cola HBC

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Location:
Bulgaria , Sofia

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are a collaborative, people-focused team supporting 23 countries across the Coca-Cola HBC family. Our purpose is to guide and administer the entire employee lifecycle—from hire to retire. This includes hiring and onboarding, position changes and master data management, compensation and benefits administration, performance and learning administration, and leave management. We take pride in managing the administrative backbone of the employee journey, ensuring that every step is smooth, accurate, and fully documented. Working closely with our local partners, we deliver timely, high-quality services that help our business succeed. We continuously strengthen our impact through reporting, data analysis, project management, and a strong internal knowledge-sharing culture. Join us and be part of a team that puts people at the heart of everything we do.

Job Responsibility:

  • Support administrative processes in HR systems across the employee lifecycle (e.g., onboarding of new joiners, employee moves, employee resignations), absence management, and benefits administration
  • Maintain effective communication with employees and stakeholders and build strong working relationships across teams and geographies
  • Act as a key contact for HR-related queries and provide guidance to Line Managers, HR Business Partners, and employees
  • Participate in the update and implementation of new HR-related systems and process
  • Execute critical thinking, discover the 'why' behind issues, and generate and implement process improvement ideas
  • Contribute to the creation of training materials, work instructions, and system testing

Requirements:

  • Excellent English & Polish communication skills (written and verbal)
  • Proactiveness, team mindset and strong focus on results
  • Attention to details
  • Solid customer service and stakeholder management skills
  • Analytical and problem-solving mindset
  • Experience with MS Excel and other MS Office products
  • Ability to meet tight deadlines
  • University degree in a related field (considered as advantage)
  • Previous experience in a Corporate Service center (considered as advantage)
  • Be available to work on a hybrid schedule (2 days in the office on weekly basis)

Nice to have:

  • Knowledge of an additional language would be considered as advantage
  • University degree in a related field (considered as advantage)
  • Previous experience in a Corporate Service center (considered as advantage)
What we offer:
  • Attractive benefits package: food vouchers, additional health insurance, performance bonus, a sport card, and exclusive discounts
  • You’ll have a buddy who will introduce you to the business, your daily routines during your onboarding period
  • We’ll provide clear guidelines for market execution and tools so you’ll be able to track your results, understand your progress and achieve targets
  • You’ll have professional and personal learning & development opportunities
  • You’ll gain experience within an international working environment and a passionate team
  • You'll have exciting and challenging tasks with the ability to influence the company's strategy and contribute to our success

Additional Information:

Job Posted:
January 31, 2026

Work Type:
Hybrid work
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