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HR Processes Specialist L&D

coca-colahellenic.com Logo

Coca-Cola HBC

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Location:
Bulgaria , Sofia

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a People Services team we: We are a collaborative, people-focused team supporting 23 countries across the Coca-Cola HBC family. Our purpose is to guide and administer the entire employee lifecycle—from hire to retire. This includes hiring and onboarding, position changes and master data management, compensation and benefits administration, performance and learning administration, and leave management. We take pride in managing the administrative backbone of the employee journey, ensuring that every step is smooth, accurate, and fully documented. Working closely with our local partners, we deliver timely, high-quality services that help our business succeed. We continuously strengthen our impact through reporting, data analysis, project management, and a strong internal knowledge-sharing culture. Join us and be part of a team that puts people at the heart of everything we do.

Job Responsibility:

  • Deliver timely and high-quality service in line with predefined business priorities and targets in the assigned area - administration of processes in Learning Management System (creation & maintenance of learning objects (training events, training materials, knowledge validation materials, training records), reporting in the area of Learning & Development activities)
  • Maintain effective communication with employees and stakeholders and build strong working relationships across teams, layers and geographies
  • Execute critical thinking, discover the 'why' behind issues, and generate and implement data-driven system and process improvement ideas
  • Contribute to the creation of training materials and enhancement of system solutions

Requirements:

  • Show attention to details and sense of ownership
  • Exhibit an analytical and problem-solving mindset
  • Display the ability to meet tight deadlines, set priorities and tackle multiple tasks simultaneously
  • Possess solid customer service and stakeholder management skills
  • Demonstrate proactiveness, team mindset and strong focus on results
  • Evidence excellent English communication skills (written and verbal)
  • Verify experience with MS Excel and other MS Office products
  • Hold a university degree in a related field (considered as advantage)
  • Present previous experience in a Corporate Service Center (considered as advantage)
  • Be available to work on a hybrid schedule (2 days in the office on weekly basis for Sofia based applicants)

Nice to have:

  • Hold a university degree in a related field
  • Previous experience in a Corporate Service Center
What we offer:
  • Food vouchers
  • Additional health insurance
  • Performance bonus
  • Sport card
  • Exclusive discounts
  • Buddy during onboarding
  • Professional and personal learning & development opportunities
  • International working environment
  • Bonus incentives
  • Development opportunities
  • Meal ticket
  • IT Equipment
  • Learning programs
  • Medical Insurance
  • Supportive team
  • Work from home

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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