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As a People Services team we: We are a collaborative, people-focused team supporting 23 countries across the Coca-Cola HBC family. Our purpose is to guide and administer the entire employee lifecycle—from hire to retire. This includes hiring and onboarding, position changes and master data management, compensation and benefits administration, performance and learning administration, and leave management. We take pride in managing the administrative backbone of the employee journey, ensuring that every step is smooth, accurate, and fully documented. Working closely with our local partners, we deliver timely, high-quality services that help our business succeed. We continuously strengthen our impact through reporting, data analysis, project management, and a strong internal knowledge-sharing culture. Join us and be part of a team that puts people at the heart of everything we do.
Job Responsibility:
Deliver timely and high-quality service in line with predefined business priorities and targets in the assigned area - administration of processes in Learning Management System (creation & maintenance of learning objects (training events, training materials, knowledge validation materials, training records), reporting in the area of Learning & Development activities)
Maintain effective communication with employees and stakeholders and build strong working relationships across teams, layers and geographies
Execute critical thinking, discover the 'why' behind issues, and generate and implement data-driven system and process improvement ideas
Contribute to the creation of training materials and enhancement of system solutions
Requirements:
Show attention to details and sense of ownership
Exhibit an analytical and problem-solving mindset
Display the ability to meet tight deadlines, set priorities and tackle multiple tasks simultaneously
Possess solid customer service and stakeholder management skills
Demonstrate proactiveness, team mindset and strong focus on results
Evidence excellent English communication skills (written and verbal)
Verify experience with MS Excel and other MS Office products
Hold a university degree in a related field (considered as advantage)
Present previous experience in a Corporate Service Center (considered as advantage)
Be available to work on a hybrid schedule (2 days in the office on weekly basis for Sofia based applicants)
Nice to have:
Hold a university degree in a related field
Previous experience in a Corporate Service Center
What we offer:
Food vouchers
Additional health insurance
Performance bonus
Sport card
Exclusive discounts
Buddy during onboarding
Professional and personal learning & development opportunities