HR Processes Specialist L&D Job at Coca-Cola HBC (Sofia)

Global Talent & Learning (L&D) Operations Specialist

The Talent & Learning Operations Specialist supports the execution and scalabili...

Location

Vietnam , Ho Chi Minh City

Salary:

Not provided

Gameloft

Expiration Date

Until further notice

Requirements

Mid-Senior Level
Global Talent & Learning (L&D) Operations Specialist

Job Responsibility

Support the rollout and coordination of different learning programs and bootcamps
manage participant tracking, registrations, and communication
Maintain and update digital learning tools such as iLearn, ensuring content structure
Support knowledge-sharing initiatives and L&D community activities through meeting coordination and engagement follow-up
Support the execution of core talent processes and initiatives such as engagement surveys, performance cycles, development plans, career path initiatives, mentorship, internal mobility, and job profile implementation
Ensure consistency of documentation, communication, and follow-up across HR teams and studios
Maintain dashboards and reports to monitor KPIs related to talent, learning, skills, and training activity
Provide regular operational insights to help teams monitor progress and support decision-making
Help manage LMS and related systems to ensure data quality and a smooth user experience
Maintain and update templates, documentation, trackers, and coordination materials

HR Business Partner

We're looking for an emerging HR professional with 2–3 years of experience who i...

Location

United States , Snoqualmie Pass

Salary:

38.00 - 48.00 USD / Hour

Boyne Resorts

Expiration Date

Until further notice

Requirements

2–3 years of HR experience in a generalist, coordinator, or specialist role
Solid foundation in employee relations, performance management, and HR compliance
Strong communication and coaching skills with a people-first mindset
A genuine passion for culture-building and living organizational values day to day
Organized, detail-oriented, and comfortable managing multiple priorities
Hospitality or resort experience a plus
PHR or SHRM-CP a bonus

Job Responsibility

Coordinate performance review cycles and support managers through the process
Assist with PIP documentation and disciplinary conversations under VP guidance
Track active PIPs and follow up with managers on progress
Support the VP in designing L&D programs
lead coordination and delivery on the ground
Execute culture initiatives, employee experience events, and engagement survey follow-up
Facilitate Boyne University and leadership development sessions
Serve as first point of contact for employee concerns
conduct intake and gather facts
Support investigations and coach managers on conflict and difficult conversations

What we offer

health
dental
vision
PTO
401(k) with discretionary match after 1,000 hours in a calendar year (2 year vesting cliff)
sick time accrual at 1 hour per 40 hours worked to a maximum of 64 hours per year

Fulltime

New

Av Operations Manager

AV Operations Manager at Encore Global, based in Uxbridge & London Venues. This ...

Location

United Kingdom , Uxbridge

Salary:

35000.00 - 38000.00 GBP / Year

Encore Global

Expiration Date

Until further notice

Requirements

3+ years of experience in live events or audiovisual operations, including hands-on technical work on shows
1+ years of experience supervising or leading technical teams on site (e.g. crew boss, lead technician, senior engineer or equivalent)
Strong working knowledge of audiovisual and/or live event production workflows, with the ability to understand plans and coordinate across multiple technical disciplines
Demonstrable experience leading load-ins/load-outs and acting as main point of contact on site for clients and/or venue operations
Proven ability to manage people in a line management context, including coaching, feedback, performance discussions and basic HR processes
Experience coordinating or delivering training, or working closely with L&D/technical training teams, is desirable
Proficiency with standard business software (e.g. Microsoft Office, email, scheduling tools) and ability to learn internal systems (e.g. billing, labour planning, learning management systems)
Strong communication skills, with the confidence to represent the business to clients, venues and internal stakeholders and to take accountability when acting as the responsible person on site

Job Responsibility

Lead the generalist technician pool on a day to day basis, ensuring the right people are allocated to the right shows and tasks in line with business needs and agreed staffing levels
Act as onsite crew supervisor for allocated shows, taking responsibility for leading the generalist team during load ins, show runs, turnarounds and load outs, and ensuring work follows the agreed project plan, drawings and documentation prepared by the Project Manager and (technical) Specialists
Serve as the main on-site operational point of contact once the Project Manager has handed over, introducing yourself to the client and venue as the single point of contact for technical delivery for that phase/shift
Ensure that every show has a clearly designated single point of contact (Ops Manager, senior specialist or PM on major shows) and that this is understood by the crew and client. Utilises the billing system to coordinate invoicing activities and ensures accuracy
Promote and enforce safe systems of work on site, including HSE compliance, safe rigging and lifting practices, appropriate breaks and working hours, and escalation of any safety or welfare concerns
Support Project Managers by decoupling their presence from routine load-ins and load-outs wherever appropriate, enabling them to focus on planning and leading the overall project rather than acting as crew chief
Establish and maintain strong working relationships with venue staff, Project Managers, technical HODs/specialists, labour planning and warehouse teams to ensure smooth delivery and handovers
Oversee the deployment of pool technicians, coordinating with labour planning to balance show requirements, travel, TOIL, leave and training commitments
Proactively manage downtime: identify when pool technicians should support warehouse operations, attend training, or take TOIL, and ensure that unallocated time is used productively
Monitor utilisation and workload across the pool, flagging capacity constraints or over reliance on specific individuals, and proposing adjustments to resourcing as required

What we offer

Private Healthcare after 12 months of service
Employee supported volunteering
Enhanced family leave provisions
Perkbox and Employee assistance Programme
Company sick pay
Employee recognition scheme
Generous employee referral scheme
Clearly defined Career path (and all the important support along the way)
Access to state-of-the-art technology
Global presence and opportunities worldwide

Fulltime

Senior Employee Relations Advisor

We are recruiting for an Senior Employee Relations Advisor to join our team and ...

Location

United Kingdom , London

Salary:

Not provided

Fortnum & Mason

Expiration Date

Until further notice

Requirements

Experience working in a fast-paced environment, handling a large volume of cases on a frequent basis
Effective coaching and interpersonal skills
Exceptional attention to detail
Effective team worker and follows a collaborative approach
Able to deliver training sessions to a wide audience
Up to date knowledge on employment legislation
Can multi-task and prioritise workload to meet deadlines
An ability to maintain the highest level of confidentiality and sensitivity in difficult situations
Previous experience in an ER Advisor or HR generalist role, including advising key stakeholders

Job Responsibility

Acting as the main point of contact for all ER queries for both UK and Hong Kong employees
Taking ownership of all ER issues such as disciplinary’s, performance management, grievances, early conciliations and employment tribunal cases
Provide technical support on team changes, restructures and redundancy’s
Recording, reporting and managing all ER data
Ensure the relevant HR databases are up to date, accurate and complies with legalisation
Proactively drive improvement within management practices through coaching, training and advising on HR policies and practices
Drive performance through embedding process and keeping employee effectiveness on the agenda
Manage the employee experience in line with our brand values
In conjunction with Learning & Development, develop training materials to upskill Managers on key ER processes
Implement a training roadmap to ensure ER training is conducted on a regular basis and training content is regularly reviewed for relevance and effectiveness

What we offer

Competitive salary
A generous store and restaurant discount of up to 40%
25 days holidays (excluded bank holidays) and an extra day off for your birthday
A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
A range of opportunities to develop and grow personally and professionally
Discretionary bonus
Excellent pension scheme

Fulltime

Hr Advisor

At BCLP, we’ve built our firm on the foundations of thinking differently. Curiou...

Location

Salary:

Not provided

Bryan Cave Leighton Paisner LLP

Expiration Date

Until further notice

Requirements

Previous HR experience at Coordinator/Advisor level, ideally within a professional services or similarly fast‑paced, matrix environment
Solid understanding of HR processes, policy interpretation, and employment legislation within the region
Strong organisational and prioritisation skills, with the ability to manage competing deadlines
Confident communicator with the ability to influence and build credibility with senior stakeholders
Proactive, solution‑focused, and comfortable taking ownership of tasks
Excellent written communication and report‑writing capability
Able to work both independently and collaboratively as part of a wider HR team
High levels of discretion, integrity, and professionalism
Comfortable working with data, identifying trends, and turning insights into recommendations
Flexible and adaptable, able to operate in a global, evolving environment

Job Responsibility

Partner with the HRBP to address general welfare and employee relations (ER) queries, ensuring individuals have clear information and access to appropriate support services
Provide guidance to employees and managers on firm policies, HR processes, and employment legislation relevant to the region
Identify when complex issues require escalation or specialist input
Lead on day‑to‑day HR operational activity including contract changes, flexible working requests, joiner and leaver processes, and parental/family leave matters in partnership with the People Services Hub
Manage straightforward ER cases (e.g., basic performance matters, low‑level disciplinary and grievance issues), coaching managers to handle issues effectively
Support HRBP with more complex ER matters, restructures or reorganisations, and sensitive departures, including preparation of relevant documentation
Support regional performance review cycles, salary/bonus processes, promotion rounds, and moderation sessions
Help prepare and facilitate succession planning discussions and career development pathways across both fee‑earning and GBS teams
Contribute to workforce planning discussions, providing insights that support effective resource deployment across the region
Support with coordination of hiring approvals, role reviews, and early talent processes where applicable

Head of Lending Centre of Excellence

To lead and develop a highly engaged team, pioneering an omni channel experience...

Location

United Kingdom , Knutsford; Glasgow; Greater Manchester; Birmingham

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Leads large scale transformation with confidence, communicating the “why” and bringing people with them through ambiguity, resistance, and organisational complexity
Identifies opportunities to modernise processes, adopt new technologies, and redesign services to improve customer and colleague experience
Able to define a compelling future state for the business unit and translate it into clear strategic priorities
Manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators
Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices
Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations
Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs
Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality
Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement
Compliance with all regulatory requirements and internal policies related to customer experience

Job Responsibility

To lead and develop a highly engaged team, pioneering an omni channel experience to achieve consistently excellent customer outcomes
Build and maintain your team’s capability to deliver excellent customer outcomes through identifying, understanding, and meeting customer needs both internally and externally, using available tools and enablers to grow business performance
Customer service to create excellent customer satisfaction and positively influence NPS (Net Promoter Scores), act as an ambassador for Barclays externally and internally, creating connections and growth for customers
Identification and maintenance of active performance management standards across the team, communicating to and inspiring colleagues to be commercially minded, achieve goals and expectations, measure them frequently and honestly to ensure personal growth and support early identification and intervention where required
Day to day running of the business, using internal and external insights to develop an effective business plan, making evaluative judgments to support customers with their financial needs and drive long term sustainable revenue growth in your area
Market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities
Cultivation of a resolution culture where leaders and colleagues are customer advocates and are empowered to deal with customer requests fairly at first point of contact
Creation of an empowering environment, bringing together and supporting a community of colleagues who care about Customers, Colleagues and Outcomes
Operational performance of allocated sites and surrounding touchpoints. Ensuring operational and risk frameworks are adhered to for all direct reports, including observations
Creation of a culture which enables focus on building deeper relationships with customers and contribute to the overall success of Barclays

What we offer

Hybrid working
Structured approach to hybrid working with fixed, ‘anchor’, days onsite
Supportive and inclusive culture and environment
Opportunities to socialise, pursue personal interests, onsite gym, clubs and groups
Immersive events (firework displays, gigs, diverse celebrations, art & crafts sessions)
Shuttle bus from local bus, tram, and train stations on weekdays

Fulltime

Senior Learning Specialist

The Senior Learning Specialist (Enterprise Learning & Development) supports glob...

Location

United States , Morristown; Boston

Salary:

86000.00 - 109250.00 USD / Year

Zelis

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Human Resources, Business or related field
3+ years of experience in Learning & Development, onboarding, or HR operations
Experience with learning management systems (e.g., Workday Learning), virtual facilitation tools (e.g., Zoom), and data analysis/reporting tools (e.g., Excel, Power BI)
Strong organizational, analytical, and communication skills
Ability to work independently and collaboratively in a global, matrixed environment
Proficiency in Canva, Microsoft Office Suite
Experience in process improvement and problem solving within HR or shared services environments
Demonstrated ability to analyze and present data trends using Excel and other tools
Prior experience supporting global or multi-national environments preferred
May require up to 20% travel to U.S. sites

Job Responsibility

Partner with global and regional teams to ensure alignment and effective delivery of L&D initiatives
Oversee all logistics for learning sessions, including scheduling, calendar invites, participant communications, in-person meeting logistics and virtual session production
Monitor and support activities leading to accurate records of training assignments, completions, and feedback
Analyze data on existing Enterprise Learning and Development programs and support communications and follow up activities
Participate in L&D program budget planning and ensures programs adhere to budgetary limits
Draft program marketing and communication materials
Support Instructional Designers with program design
Support project management activities around key programs and initiatives
Prepare reports on L&D programs, measuring performance against goals and recommending improvements as needed
Administer assessments (e.g., DiSC, LVI 360), digital badging, Menti and Culture Amp polls and other evaluation tools

What we offer

401k plan with employer match
flexible paid time off
holidays
parental leaves
life and disability insurance
health benefits including medical, dental, vision, and prescription drug coverage.

Fulltime

Learning & Development Specialist

We're looking for a Learning & Development Specialist to join our People Ops tea...

Location

Spain , Valencia

Salary:

Not provided

Octopus Energy

Expiration Date

Until further notice

Requirements

At least 3 years of experience in People/HR roles, with a strong focus on Learning & Development, training coordination, or talent management
Proven ability to manage recruitment processes (end-to-end) and identify top-tier talent
Passion for creating world-class learning experiences
you care deeply about how people learn and grow
Experience working with ATS tools (Lever) and ideally some exposure to LMS (Learning Management Systems) or content creation tools
Comfort working in ambiguity
you are hands-on, solutions-focused, and love turning "we should do this" into "it's done"
Strong skills to build trust and credibility with managers to diagnose team needs effectively
Fluent in Spanish and English (B2–C1 level or higher)

Job Responsibility

Build the Learning Strategy: Partner with hiring managers and department leads to identify skill gaps and design impactful training paths (soft skills, leadership, and technical onboarding)
Own the Onboarding Experience: Elevate our "Octo-onboarding," ensuring every new joiner feels welcomed, informed, and ready to succeed from day one
Support Talent Acquisition: Lead end-to-end recruitment processes for specific roles, from sourcing and interviewing to offer management, ensuring a perfect cultural fit
Culture & Engagement: Drive initiatives that foster a continuous learning mindset and strengthen our culture across the Spanish team
Data-Driven Growth: Track and analyze L&D metrics (training ROI, participation, and feedback) to constantly improve the quality of our development programs
Internal Training & Facilitation: Facilitate workshops and create engaging content/resources for our internal knowledge base
Global Collaboration: Work closely with our international Talent & People teams to align development strategies and share best practices
Day-to-Day Support: Manage training logistics, coordinate with external providers, use our ATS (Lever) for hiring, and help with contracts… we all pitch in!

What we offer

Octopus Energy share options
Office breakfast and fresh fruit
Flexible benefits (meal vouchers, transport, childcare, private health insurance...)
Support for electric vehicle purchases
Pension plan
Training and professional development
Fun, inclusive and collaborative team culture
Regular team events (like our “Family Dinners”)

Fulltime

Select Country

HR Processes Specialist L&D

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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