HR Process Governance Lead, Citi

Citi

Location:
United Kingdom, Belfast

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HR Partnership & Delivery sits at the centre of Citi’s HR business solutions. This team's proposition is to provide guidance and coaching to managers on all employee life-cycle processes, solving day to day HR needs for employees by leveraging technology to provide simple and effective employee focused processes

Job Responsibility:

Be the first point of contact for any process implementation requests
Gather, document and conduct impact assessments on process change requests
Lead the due diligence process for the transition of HR processes
Maintain effective relationships with all internal teams to ensure that process changes are identified, managed effectively and have the correct stakeholders involved
Prepare content and provide oversight of the HRP&D governance forum to enable the senior leaders with clear facts to allow fast and sound decision-making
Analyze end to end operations to enhance business resilience by identifying business improvements, opportunities and waste removal using Lean methodology
Identify opportunities for technology solutions, enhancing customer experiences, and improving operational efficiency
Work with Process Design Leads and other key stakeholders to successfully manage change arising from process remediation, improvement and implementation efforts
Engage with Process Design & Re-engineering partners as well as other HR stakeholders to produce Process documentation

Requirements:

Ability to deal with ambiguity and through communicating openly, maintain a focusing on problem-solving, accepting change, and maintaining a calm and resilient mindset
The ability to engage with a broad range of stakeholders and to quickly build credibility and influence with senior stakeholders
A detailed approach to identifying process changes and opportunities utilising Lean methodology

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
May 14, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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HR Process Governance Lead