HR & Payroll Helpdesk Assistant Jobs

Commercial Services Group

Location:
United Kingdom, West Malling

Category:
Human Resources

Contract Type:
Not provided

Salary:

24309.07 GBP / Year

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Job Description:

Looking to build your HR and payroll career with a trusted and supportive employer? Join HR Connect, part of the Commercial Services Group (CSG) and play a key role in delivering excellent service to thousands of employees across Kent and beyond.

Job Responsibility:

Provide first-line HR and payroll support via phone, email and live chat in line with agreed SLAs
Ensure employees receive the correct documentation and are paid accurately and on time
Retrieve data and provide advice or solutions to resolve queries efficiently
Accurately update and maintain HR and payroll data across systems and personnel files
Build strong working relationships with internal and external stakeholders
Contribute to team knowledge sharing and continuous improvement initiatives

Requirements:

Good understanding of HR/payroll processes and employment legislation
High attention to detail and commitment to confidentiality
Confident IT user with experience in MS Office
Team player with a proactive, can-do attitude
Willingness to learn, adapt and contribute to a culture of continuous improvement

What we offer:

25 days annual leave, plus your birthday off
Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
Volunteer days and access to a comprehensive wellbeing programme
Tailored learning and development support with real opportunities to progress

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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HR & Payroll Helpdesk Assistant