HR & Payroll Helpdesk Assistant Job at Commercial Services Group (West Malling)

Payroll & HR Coordinator

We’re excited to welcome a Payroll & HR Coordinator to our HR Team in St Asaph. ...

Location

United Kingdom , St Asaph

Salary:

26500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in payroll coordination or HR administrative support preferred
Strong digital skills, with proficiency in Excel for reporting and case tracking
Demonstrates a high level of literacy and numeracy
Strong attention to detail and high accuracy in data entry
Possesses strong communication, persuasion, and negotiation skills
Shows exceptional attention to detail and accuracy
Works effectively and collaboratively as part of a team
Takes initiative and works proactively when required
Ability to process payroll accurately and in line with deadlines
Ability to manage multiple tasks and meet deadlines

Job Responsibility

Assist in the preparation and processing of the monthly payroll, including bonus data
Input payroll data, including starters, leavers, contractual changes, pay adjustments, salary review changes and other non-standard payments
Work with the HR Commercial & HR Data Analyst to ensure payroll deadlines are met
Maintain accurate payroll records within HRIS and payroll systems ensuring system alignment
Support the reconciliation of payroll reports, investigating and identifying discrepancies
Support data uploads and system updates
Assist with responses to staff queries regarding payslips
Liaise with our payroll provider (currently ADP) as and when required
Assist with audit requests and payroll reporting
Maintain accurate colleague records within the benefits platforms including new enrolments, changes, and terminations

What we offer

Medical cash plan
Christmas Shutdown
Free Lawn Treatments
Enhanced Paternity & Maternity pay
Company Sick pay
24 hour Employee Assistance Helpline
Store Discounts on other retailers
Long Service Awards
Employee of the Month Awards

Fulltime

People System Engineer

We are seeking a talented People System Engineer to support a high-profile globa...

Location

United Kingdom , London

Salary:

Not provided

LegalAndGeneral

Expiration Date

Until further notice

Requirements

Proven Experience in Oracle HCM is crucial
Strong Understanding of HR Processes & Best Practices
Proficiency in payroll systems and Tools
Strong understanding of payroll processes
Ability to analyse complex HR requirements and design effective solutions within Oracle HCM
Ensure data integrity and security within Oracle HCM
Hands on experience in cloud implementation, configuration, and customization
Experience of being part of a HCM transformation and awareness of quarterly releases with both Oracle

Job Responsibility

Enhancing our ATS, Careers site, and CRM, ensuring seamless integration with payroll systems to align with L&G HR policies and processes. Support Oracle HCM Cloud Modules (Global HR, Compensation, Absence Management, Learning and Performance, HR Helpdesk) as needed
Providing continuous support for payroll and ATS, and assist with Oracle HCM cloud applications. Troubleshoot and resolve issues efficiently via case management
Utilising strong knowledge of payroll systems to align with the BAU calendar, manage changes to benefits and pay reviews, and identify and resolve integration issues
Overseeing quarterly updates for ATS and Oracle HCM, and implement necessary updates to our payroll system
Working closely with HR and business stakeholders to gather, analyze, and document HR system requirements, translating them into our ATS and Oracle systems
Partnering with internal L&G teams, including IT, Data, and Integrations, to ensure design, functionality, and processes align with change impact analysis for downstream functionality
Developing and maintaining detailed documentation, including user guides, standard operating procedures, and configuration workbooks

What we offer

The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Healthcare Plan (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
There are the many discounts we offer – both for our own products and at a range of high street stores and online

Fulltime

New

Business Affairs Lead

We are seeking an expert Business Affairs Lead to bridge the gap between creativ...

Location

United Kingdom , London

Salary:

60.00 - 70.00 GBP / Hour

Randstad

Expiration Date

March 25, 2026

Requirements

10+ years in Business Affairs (Agency, Studio, or Client-side)
Deep expertise in copyright, trademark, and Equity guidelines
A self-starting approach to fast-paced, fluid production environments

Job Responsibility

Lead complex talent (celeb/non-celeb) and third-party licensing negotiations
Act as the key advisor for Clearcast, ASA, and ARPP clearances
Manage Business Affairs standards across social, digital, and tech-focused content
Align EMEA production best practices with global standards and manage high-volume budgets

New

Data Steward (PIM)

Are you passionate about data quality, structure, and making information truly w...

Location

United Kingdom , London

Salary:

45.00 GBP / Hour

Randstad

Expiration Date

March 24, 2026

Requirements

Experience working with data management principles and best practices
Strong understanding of the data lifecycle and how data flows across systems
Ability to work with multiple tools to manage, validate, and report on data
Solid Excel skills
Excellent communication skills - you're comfortable working with both technical and business teams
Fluent in written and spoken English

Job Responsibility

Ensuring mandatory product data across our core systems is complete, accurate, and consistent
Acting as a central point of contact for data-related questions, issues, and requests
Collaborating with multiple stakeholders to resolve data gaps and inconsistencies
Supporting timely and successful product launches by aligning data readiness with launch timelines
Creating, tracking, and reporting on the status of product data and launches
Continuously improving data quality processes and governance

What we offer

You'll be part of a collaborative, forward-thinking environment where your work directly impacts how products are launched, managed, and experienced by customers

Fulltime

New

Network Design Specialist

We are looking for a Network Design Specialist to join our Mobile Networks team....

Location

United Kingdom , London

Salary:

Not provided

Randstad

Expiration Date

March 26, 2026

Requirements

5+ years' experience in Mobile RAN design (Mandatory)
Specific experience with Nokia, Huawei, Ericsson, or DAS (Mandatory)
A track record in major projects within airports, rail, transport, or emergency services environments (Preferred)
Ability to resolve complex technical threats and challenge status quo when necessary

Job Responsibility

Develop site-specific 4G/5G RAN and DAS solutions
Identify appropriate transmission and capacity requirements, including Neutral Host and Femto products
Manage the full lifecycle from new product trials to decommissioning
Work with vendors and internal partners to ensure timely, cost-effective delivery

Fulltime

New

Bilingual Customer Service Representative

Are you a customer-centric professional with a passion for the financial service...

Location

Canada , Calgary

Salary:

50000.00 - 52000.00 CAD / Year

Randstad

Expiration Date

May 05, 2026

Requirements

Minimum of one (1) year of experience in residential mortgage administration, financial services, or a call center environment
Proven track record of success in a sales & marketing or customer-facing role
Must be located in Western Canada (British Columbia, Alberta, Saskatchewan, or Manitoba)
Ability to work 35-40 hours per week during standard business hours
Reliable high-speed internet connection and a dedicated home office space
Post-secondary education in business, finance, or a related field is considered a strong asset

Job Responsibility

Cultivate positive relationships by providing clear, helpful, and professional support for every customer inquiry in English and French
Protect client confidentiality by diligently following identity verification steps and privacy guidelines
Learn and apply mortgage product knowledge to process account updates and transactions within established timelines
Maintain high standards of data integrity by recording comprehensive, professional notes within each customer file
Introduce customers to the benefits of the online portal, assisting with registration and basic troubleshooting
Contribute to team-wide success through reliable schedule adherence and seamless hand-offs to specialized departments
Manage a high volume of inbound calls and digital messages while maintaining low hold times
Act as the operational engine for the customer service, tax, and default teams by resolving technical requests
Issue welcome letters and ingestion notes to ensure a seamless "Day 1" experience for new clients
Execute custom account requests, such as payment frequency updates and bank information changes, with precision

What we offer

Competitive annual salary of $50,000 - $52,000 with growth opportunities in the sales & marketing field
Generous time-off policy, including 4 weeks of vacation per year
Premium benefits plan fully paid by the employer, including top-class insurance and unlimited telemedicine
Annual health and wellness budget to support your professional and personal well-being
Access to an exclusive employee mortgage program with preferred low rates
100% remote work flexibility, allowing for a healthy work-life balance from your home in Western Canada

Fulltime

New

Technical field support lead - ev and transit

Are you looking for a high-impact challenge at the intersection of social, econo...

Location

Canada , Calgary

Salary:

Not provided

Randstad

Expiration Date

April 26, 2026

Requirements

5 to 10 years of hands-on technical experience in commercial automotive or heavy-duty vehicles (Electric/Hybrid experience is strongly preferred)
A Bachelor’s degree in Electrical, Mechanical, or Systems Engineering is preferred
however, equivalent high-level technical experience is highly valued
Deep knowledge of CAN bus, J1939, diagnostic tools, and high-voltage drivetrain components
Familiarity with BAE Systems or similar EV propulsion is a major asset
Proven track record in customer-facing roles, managing warranties, and navigating complex service campaigns
Exceptional conflict-resolution, presentation, and communication skills
Ability to influence stakeholders at all levels
Ability to travel frequently to local customer sites and occasionally to factories or suppliers
Fluency in English is required

Job Responsibility

Manage the Market Quality Report (MQR) process to address repeat failures, control warranty costs, and provide data-driven evaluations
Oversee Service Technicians in troubleshooting, parts procurement, and repairs on our client’s vehicles
Investigate recurring technical issues and develop effective countermeasures
Support and execute fleet-wide service campaigns
Act as the central point of contact between internal teams and customers to resolve field issues swiftly
Regularly visit customer and company garages to provide technical resources and foster local teamwork
Identify viable technical and commercial pathways to balance client needs with business goals

What we offer

A competitive salary
comprehensive benefits package
a generous vacation policy
Robust insurance coverage
a group RRSP plan

Fulltime

New

Operations coordinator

A global leader in logistics and engineering services is seeking ambitious, high...

Location

Canada , Edmonton

Salary:

Not provided

Randstad

Expiration Date

April 23, 2026

Requirements

Bachelor’s or Master’s degree
Natural leader and creative organizer
Coachable with a continuous improvement mindset
Tough and flexible
English is a must
Second language is beneficial

Job Responsibility

Lead, motivate, train, and mentor a team
Solve problems and implement fixes
Own and analyze department KPIs
Collaborate on global projects

What we offer

comprehensive benefits
RSP matching
competitive salary
educational programs
awesome team environment

Fulltime

HR & Payroll Helpdesk Assistant

Commercial Services Group

Location:
United Kingdom , West Malling

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 07, 2025

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