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HR & Payroll Helpdesk Assistant

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Commercial Services Group

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Location:
United Kingdom , West Malling

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

24309.07 GBP / Year
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Job Description:

Looking to build your HR and payroll career with a trusted and supportive employer? Join HR Connect, part of the Commercial Services Group (CSG) and play a key role in delivering excellent service to thousands of employees across Kent and beyond.

Job Responsibility:

  • Provide first-line HR and payroll support via phone, email and live chat in line with agreed SLAs
  • Ensure employees receive the correct documentation and are paid accurately and on time
  • Retrieve data and provide advice or solutions to resolve queries efficiently
  • Accurately update and maintain HR and payroll data across systems and personnel files
  • Build strong working relationships with internal and external stakeholders
  • Contribute to team knowledge sharing and continuous improvement initiatives

Requirements:

  • Good understanding of HR/payroll processes and employment legislation
  • High attention to detail and commitment to confidentiality
  • Confident IT user with experience in MS Office
  • Team player with a proactive, can-do attitude
  • Willingness to learn, adapt and contribute to a culture of continuous improvement
What we offer:
  • 25 days annual leave, plus your birthday off
  • Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
  • Volunteer days and access to a comprehensive wellbeing programme
  • Tailored learning and development support with real opportunities to progress

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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