Hr & Payroll Assistant Jobs

Hr & Payroll Assistant

Commercial Services Group

Location:
United Kingdom, West Malling

Category:
Human Resources

Contract Type:
Not provided

Salary:

24309.07 GBP / Year

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Job Description:

Join HR Connect, part of the Commercial Services Group (CSG) and play a key role in delivering exceptional HR and payroll services. This is a fantastic opportunity to develop your expertise in a dynamic, customer-focused environment. As an HR & Payroll Assistant, you will play a key role in supporting the HR Delivery Team to meet employer obligations under the Teachers’ Pensions Scheme. Your responsibilities ensure accurate employee payments, meticulous record keeping and exceptional customer service.

Job Responsibility:

Prepare, update and process payroll, pensions and HR data in line with regulations and standards
Provide first-line support via phone, email and live chat, resolving queries promptly or escalating as needed
Keep up to date with legislation, employment checks, and contractual requirements to provide compliant advice
Implement and review office systems and practices, suggesting improvements where appropriate
Plan and organise your workload to meet deadlines and support multi-disciplinary working
Build and maintain strong relationships with internal teams and external customers
Ensure performance targets and service standards are consistently met
Complete mandatory training and uphold cyber security and data protection responsibilities

Requirements:

Strong communication skills and ability to build effective working relationships
High attention to detail, accuracy and confidentiality in all tasks
Ability to manage workload under pressure and meet tight deadlines
Customer-focused approach with problem-solving skills and initiative
Proficiency in IT systems, including Excel and Word

What we offer:

25 days annual leave, plus your birthday off (pro rata)
Life assurance cover (4x salary)
Pension scheme with 4% employer contribution
Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
Volunteer days and access to a comprehensive wellbeing programme
Tailored learning and development support with real opportunities to progress

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Parttime

Work Type:

Hybrid work

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