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Hr & Payroll Analyst

Singapore, Singapore · Job Posted May 30, 2026
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Job Description

The primary purpose of the role is to support the HR & Payroll processing for all business units in Singapore. Provide end-to-end ownership and ensure resolution of employee and manager enquiries that come through various channels.

Job Responsibility

  • Provide end to end support and 1st level resolution for employees and managers reaching out to People Services Team via live chat, ServiceNow or email
  • Provide appropriate and accurate information and guidance to employees and managers regarding HR and policies making full use of knowledge management tools
  • Supports Senior Payroll Manager on monthly processing of payroll for ensuring 100% accuracy in timeliness & accuracy
  • Supporting the life cycle of an employee through routine and complex Workday transactional processing and understand the downstream impact of transactions to other areas of the business e.g. benefits, payroll, global mobility etc
  • Responsible for end-to-end completion of Joiners/Leavers/Change-Job on Workday and other required systems
  • Supports Business on adhoc activities pertaining to payroll or HR related matters
  • Work collaboratively with all GSK stakeholders, ensuring the customer receives excellent customer service including during key HR business cycles e.g. annual review cycle
  • Employ case management system effectively to ensure efficient case delivery and act as the central contact for the employee or manager, ensuring they are kept up to date with regular updates and follow up for closure
  • Deliver against all compliance imperatives including support for local and global Data Audits, local legislative needs, protecting Data Privacy at all time and adhering to confidentiality requirements to promote zero breach of compliance policies
  • Coordinate with external vendors to ensure HR and Payroll operations are aligned with the needs of the organization
  • Point of contact for local government statutory authority
  • Work on any assignment as directed

Requirements

  • Min diploma in business administration or equivalent
  • At least 3 years of experience working in HR/Payroll or HR Shared Services and data management environment
  • Experience of Workday, ServiceNow or other HRIS systems, online tools, and an understanding of the downstream impact of transactions to benefits, payroll etc
  • Excellent and high level of expertise in standard MS Office software (word, excel, PowerPoint)
  • Good knowledge of country legislation requirements across a range of diverse countries supported by the hub

Nice to have

  • Bachelor's degree in business administration or equivalent
  • Experience with Workday, SAP Payroll, ADP or other major payroll platforms
  • Experience working with third-party payroll providers and vendor management
  • Experience preparing payroll journals, accruals and supporting financial close
  • Familiarity with payroll compliance frameworks, audits and regulatory filings
  • Payroll certification or formal payroll training
  • Experience in a multinational company or matrix organisation

What we offer

  • Competitive base salary
  • Annual bonus based on company performance
  • Flexible working options available for most roles
  • Learning and career development
  • Access to healthcare & wellbeing programmes
  • Employee recognition programmes

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