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HR & Operations Specialist

United Kingdom, City of London 35000.00 - 40000.00 GBP / Year · Job Posted September 24, 2025
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Job Description

This hands-on, multifaceted role offers you the chance to collaborate with a vibrant People team and support managers across the organisation. You'll be immersed in day-to-day HR operations and people processes, contributing to a culture that values collaboration and ambition. Here's your opportunity to learn, grow, and make a tangible impact in a dynamic, high-performing environment.

Job Responsibility

  • Assist managers with everyday HR queries to help them effectively lead their teams
  • Support employee relations cases (probation, absence, performance) alongside senior HR members
  • Coordinate essential HR processes including onboarding, probation, and performance reviews
  • Maintain accurate people data and assist with insightful reporting
  • Roll out HR policies while ensuring compliance with employment laws
  • Contribute to people-related projects like new frameworks and policy updates
  • Manage regular HR operations like payroll changes and benefits
  • Support culture and wellbeing initiatives-plan team socials and celebrate milestones
  • Coordinate travel and office logistics as needed

Requirements

  • Previous experience in an HR support role
  • Previous experience in an Recruitment Agency or Sales setting
  • Solid understanding of HR processes and UK employment law basics
  • Confident communicator, able to engage with various teams
  • Highly organised, detail-oriented, and adept at managing multiple tasks
  • Proactive attitude and a thirst for learning
  • CIPD Level 3 or 5 or working towards it
  • Proficient with HR systems and Microsoft Office

What we offer

  • 25 days annual leave + UK bank holidays + reduced operations over Christmas
  • Additional holiday for each year of service (up to 30 days)
  • Two annual incentive trips (winter and summer)
  • Wellness support + discounted gym membership
  • In-house barista, gourmet coffee, and snacks
  • Generous maternity and partner leave policies
  • 3-month paid sabbatical every 5 years
  • Opportunities for international travel to assist with operations
  • Regular team socials and events

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