HR Operations Professional

• Manage HR administration across the full employee lifecycle, including onboarding, employment changes, compensation and benefits administration, leave management, and offboarding
• Prepare and manage employee documentation (contracts, amendments, confirmation letters, termination letters) and maintain personnel files
• Maintain accurate and compliant employee data in HRISs, ensuring integrity and confidentiality
• Serve as the first point of contact for employees, providing advisory and support through the HR ticketing system to ensure consistent and timely solutions
• Ensure compliance with Philippine labour law, social security, and other statutory requirements
• Manage relationships with external vendors (e.g., payroll and benefits providers) and coordinate with statutory authorities (e.g., SSS, PhilHealth, Pag-IBIG) to ensure compliance and timely service delivery
• Support payroll activities to ensure accuracy and compliance
• Conduct HR audits to ensure alignment with local standards, statutory rules, and internal policies
• Contribute to HR process optimization, projects, initiatives, and engagement activities to help improve efficiency and employee experience
• Liaise with the regional HR operations contact to ensure alignment, escalation management, and consistent delivery across the region
• Collaborate with HR colleagues across Asia and globally to deliver consistent and compliant HR support

• Bachelor’s degree in human resources, Business, Accounting or related field
• At least 5 years of working experience in an HR Operations role, preferably in an international environment
• Strong knowledge of Philippine labour law and compliance requirements
• Familiarity with payroll processes for the Philippines is an advantage
• Experience with SAP SuccessFactors, plus good MS Office knowledge
• Reliable, responsible, and customer-oriented personality
• Strong attention to detail, analytical skills, and ability to work in a dynamic environment

Knowledge of HR processes in other Asian countries is an advantage

• Annual bonus
• Flexible working
• Instant recognition
• Access to Udemy for professional and personal learning