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HR Operations & Onboarding Specialist

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Cactus Wellhead LLC

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Location:
United States , Houston

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The HR & Onboarding Leader serves as a key member of the Corporate HR team and provides comprehensive HR generalist support with a strong emphasis on onboarding, compliance, employee support, and cross-functional coordination. This position ensures a consistent, high-quality new hire experience; supports branch management with day-to-day HR matters; manages all drug & alcohol (D&A) programs; and maintains compliance with federal, state, and customer-specific requirements. The role also supports ongoing HR operations, employee lifecycle processes, and policy and procedure alignment across the organization.

Job Responsibility:

  • Serve as an HR generalist resource, providing guidance on policies, procedures, performance issues, job changes, and general employee support
  • Ensure HR practices comply with federal and state labor laws and internal policies
  • Support managers with employee relations matters
  • Assist with internal transfers, departmental moves, and updates to employment status or job data
  • Maintain accuracy and integrity of employee information within HR systems
  • Respond to employee inquiries regarding HR processes, benefits contacts, policies, and system navigation
  • Participate in HR projects, audits, policy updates, and continuous process improvement initiatives
  • Oversee the full pre-employment and onboarding process for all new hires
  • Maintain onboarding workflows
  • Develop, update, and deliver new hire orientation materials, presentations, and training sessions
  • Create and maintain electronic new hire files
  • Liaise with IT for network account setup, system access, equipment coordination, and troubleshooting
  • Manage new hire communication touchpoints and gather feedback
  • Add new hire information into the payroll system
  • Maintain all Recruiting and open headcount reporting
  • Serve as the primary point of contact for all Company drug and alcohol programs
  • Maintain working knowledge of DOT FMCSA and PHMSA regulations and testing protocols
  • Coordinate all testing events
  • Ensure compliance with third-party auditing companies
  • Manage customer-required D&A protocols
  • Partner with the Recruiting team on high-volume hiring processes
  • Support reporting needs across Recruiting and HR
  • Act as a consultant to candidates and new hires
  • Serve as the Company Relocation Coordinator for domestic and international moves
  • Ensure all work is completed in adherence with safety, health, environmental, and quality policies
  • Maintain awareness of evolving regulatory requirements
  • Partner with the Corporate HRBP to adjust policies and procedures
  • Support continuous improvement efforts
  • Monitor new hire turnover and retention trends
  • Perform special projects or assignments as directed by management
  • Provide cross-functional support to HR peers and Recruiting team members

Requirements:

  • SHRM-CP/PHR or similar certification preferred (or progress toward certification)
  • 5+ years of HR experience in generalist, onboarding, or HR operations roles
  • Experience supporting a distributed workforce (branch and corporate teams) is beneficial
  • SHRM or HRCI certification preferred
  • Proven experience as an HR Generalist or HR professional in a fast-paced, high-volume environment
  • Strong knowledge of HR principles, employment laws, and compliance standards
  • Demonstrated experience with UKG and managing large volumes of employment changes and onboarding actions (strongly desired)
  • Knowledge of DOT FMCSA and PHMSA requirements and drug-testing protocols
  • Understanding of payroll inputs, processes, and employment documentation
  • Proficient in MS Office Suite (Word, PowerPoint, Excel, Teams)
  • Excellent verbal and written communication skills
  • Strong planning, organization, and attention to detail
  • Ability to manage confidential information with discretion
  • Able to work cross-functionally and build strong internal relationships
  • Strong work ethic and commitment to accuracy, timeliness, and follow-through

Additional Information:

Job Posted:
January 08, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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