HR Operations Manager

• Lead the implementation, optimization, and ongoing management of HRIS platforms, including transitioning systems (e.g., Paycom to Paylocity) with TPA auto-feed integration
• Maintain HR systems, employee records, organizational charts, and employee directories
• Ensure HR processes are standardized, efficient, and consistently applied across all departments and locations
• Identify opportunities to streamline HR workflows and reduce administrative burden
• Develop and execute streamlined talent acquisition processes that leverage technology to enhance candidate engagement and hiring efficiency
• Manage full-cycle recruitment, including sourcing, interviewing, hiring, and onboarding for employees and contractors
• Partner with leadership to ensure workforce planning, succession planning, and recruitment strategies align with organizational needs
• Ensure all job descriptions are current, compliant, and aligned with organizational structure and growth plans
• Investigate and resolve employee relations issues, conflicts, and workplace concerns with discretion and professionalism
• Ensure compliance with all local, state, and federal employment laws and regulations across multiple states
• Apply and enforce company HR policies consistently and fairly
• Serve as a trusted advisor to management on employee relations and compliance matters
• Implement and manage performance management tools and processes to provide ongoing guidance, feedback, and development
• Develop training materials and performance programs to ensure employees clearly understand roles, responsibilities, and expectations
• Conduct performance reviews, salary reviews, and career development discussions
• Create and maintain a comprehensive compensation strategy based on market research, pay surveys, and internal equity
• Analyze trends in compensation and benefits to ensure competitiveness and compliance
• Design and implement employee retention strategies that support engagement, career growth, and organizational stability
• Partner with leadership to reduce turnover and strengthen succession planning at all levels of the organization
• Provide support, guidance, and mentorship to HR staff
• Collaborate with executive and management teams to ensure HR initiatives align with overall business strategy
• Analyze HR metrics and trends to inform decision-making and continuous improvement initiatives

• Bachelor’s degree in Human Resources, Business Administration, or a related field (required)
• 7+ years of progressive HR experience, including HR operations leadership in a multi-state environment
• Strong experience implementing and managing HRIS platforms (Paylocity, Paycom, or similar)
• In-depth knowledge of employment laws and compliance requirements across multiple states
• Proven experience in talent acquisition, employee relations, performance management, and compensation strategy
• Demonstrated ability to lead change, improve processes, and drive measurable results
• Excellent interpersonal, communication, and conflict-resolution skills

HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP)

• competitive compensation and benefits
• free online training
• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan