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HR / Operations Manager

United Kingdom, Ealing, London 40000.00 - 50000.00 GBP / Year · Job Posted August 11, 2025
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Job Description

Join our team as an HR / Operations Manager in an award-winning experiential events company. You will play a pivotal role in fostering a compliant, high-performing, and people-centric workplace while ensuring smooth office functioning.

Job Responsibility

  • Maintain accurate records of absences, sick leave, holidays, and lateness
  • Address repeated absences or lateness, conducting disciplinary meetings when necessary
  • Ensure compliance with UK employment law regarding staff conduct and contracts
  • Draft and issue employment contracts and onboarding documents
  • Act as the first point of contact for minor staff concerns, escalating issues when needed
  • Manage the recruitment process and conduct staff reviews
  • Collaborate with the Office Manager on workplace planning, team events, and office socials
  • Coordinate office maintenance and repairs
  • Liaise with vendors, contractors, and service providers as required
  • Assist in managing health and safety in the office

Requirements

  • Extensive prior experience in an HR role
  • CIPD Level 5 qualified
  • Strong knowledge of UK employment law, especially regarding absences and contracts
  • Confident communicator, capable of handling sensitive conversations professionally
  • Highly organised with exceptional attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Friendly, approachable, and solutions-focused
  • Team player with discretion and diplomacy

What we offer

  • Casual dress code in a dog-friendly office
  • Local gym membership
  • Private health insurance

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