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We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for HR Operations Manager with a strong HR operations background and experience leading teams in fast-paced, high-growth or customer-focused environments to help us deliver a consistent, efficient and employee-centred HR service, owning the employee lifecycle, improving HR processes and driving operational excellence
Job Responsibility
Lead and shape the HR Operations function, setting standards and improving how HR supports the business
Own and enhance the full employee lifecycle, from onboarding to offboarding
Play a key role in implementing a new HRIS and driving digital transformation
Plan and coordinate line manager training on core HR policies, processes and procedures to build confidence and consistency in people management
Work closely with leaders to influence decision-making through people insights and data
Requirements
Strong background in HR operations with experience leading or managing a team
Hold a Level 5 CIPD qualification (or equivalent experience)
Confident handling employee relations cases and advising managers in a fast-paced environment
Proven experience improving HR processes, service delivery or operational efficiency
Comfortable working with HR systems, data, reporting and operational metrics
Strong knowledge of the employee lifecycle, employment law and compliance requirements
What we offer
5% employer / 5% employee contribution Pension
Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts
25 days annual leave + bank holidays, your birthday, house move and wedding day off
Option to buy or sell up to 5 additional days annual leave
Enhanced Paternity/Maternity/Adoption leave
High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
Free Parking on site
Regular ‘Lunch & Learns’
Social Events – Summer and End of Year parties etc.
Customer Obsessed Awards - Regular opportunities to win