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Our client is seeking a highly capable HR Operations Leader to own payroll, benefits, and core HR operations with precision, integrity, and strong business partnership. This role sits at the intersection of HR, Finance, and compliance and is critical to ensuring employees are paid accurately, benefits are administered seamlessly, and employment practices remain compliant across multiple jurisdictions. The ideal candidate brings deep payroll and benefits expertise, strong employee relations judgment, and the confidence to uphold compliance standards without compromise. This is a hands-on role for someone who thrives in detail, data, and process ownership while also mentoring others and driving operational maturity.
Job Responsibility:
Lead full-cycle payroll processing across multiple states, ensuring accuracy, timeliness, and regulatory compliance
Administer employee benefits programs end to end, including carrier coordination and ongoing reconciliation
Reconcile payroll deductions to benefits invoices and partner with Finance to resolve discrepancies quickly and thoroughly
Partner closely with Finance on payroll GL reconciliation, benefits cost validation, audits, and month-end close activities
Maintain a strong working knowledge of federal, state, and local employment and payroll regulations
Ensure policies, processes, and execution meet all compliance requirements and mitigate organizational risk
Serve as a trusted point of escalation for sensitive payroll, benefits, or compliance-related issues
Own employee relations matters, including investigations, conflict resolution, and escalations, applying sound judgment and consistency
Support and enhance HR programs such as onboarding, offboarding, policy rollout, and People Ops initiatives
Act as a steady, professional presence for employees and leaders navigating complex people matters
Build and maintain HR metrics, dashboards, and reporting to inform leadership decisions
Leverage HRIS and payroll platforms (e.g., Paycor, Lattice or similar) alongside advanced spreadsheet capabilities to ensure data integrity and insight
Identify trends, risks, and opportunities through data analysis before they become issues
Mentor and develop junior HR team members, providing guidance on best practices and execution
Contribute to the growth and maturity of the People Operations function through continuous improvement
Champion process optimization and thoughtful adoption of tools and technology
Requirements:
Proven experience managing multi-state payroll and benefits administration in partnership with Finance
Must have end to end, full cycle payroll processing experience within a system in Paycor or something similar
Strong background in benefits reconciliation and payroll audits
Advanced proficiency in Excel or Google Sheets, including formulas, pivot tables, and data validation
Hands-on experience with HRIS and payroll systems
Demonstrated ability to handle employee relations issues with discretion, fairness, and professionalism
Exceptional written and verbal communication skills, with the ability to clearly present HR data and insights to stakeholders