HR Operations Lead Job at 360 Resourcing Solutions (Abingdon)

Job Description

Are you an experienced HR professional ready to take the next step in your career? We’re looking for an HR Operations Lead who is not only confident delivering high-quality HR operations, but also excited by the opportunity to shape how HR works in a growing business. This role is ideal for someone who already has strong HR experience and is now looking for a position where they can broaden their impact, influence senior stakeholders, and build the capabilities needed for future HR leadership roles. You’ll work closely with the Head of HR and business leaders, helping translate people strategy into practical, high-impact HR delivery across the organisation. At the same time, you’ll act as a key connector between the UK HR function and our India-based shared services team, helping build scalable, efficient processes that support our continued growth. This is a role for someone who enjoys taking ownership, driving improvements, and shaping the future of HR in a fast-moving organisation.

Job Responsibility

Lead the delivery and continuous improvement of UK HR operations, ensuring policies and processes support both compliance and business needs
Act as a key operational link between the UK business and our India-based HR shared services team
Act as a trusted employee relations advisor, supporting managers to resolve people challenges and build confident leadership capability
Own and maintain the UK HR policy framework, ensuring alignment with employment law and organisational priorities
Oversee immigration processes and ensure regulatory compliance
Ensure HR processes meet ISO27001 standards and support audit readiness
Lead and contribute to HR transformation projects, including HRIS enhancements, process automation, and operational improvements
Review and evolve core people processes such as Performance & Development Reviews to ensure they support engagement and growth
Develop manager toolkits, guidance, and frameworks that strengthen leadership capability across the organisation
Use HR insights and data to identify trends and implement improvements to employee experience and HR effectiveness
Lead the delivery and development of UK benefits programmes and run annual reward/renewal cycles, ensuring they remain competitive and valued by employees
Develop recognition initiatives that reinforce a culture of appreciation and high performance
Design and deliver initiatives that strengthen employee engagement and culture, including events/Company Day’s, communications, and employee committees
Partner with the UK leadership team and the India-based L&D Lead to identify development opportunities and implement learning initiatives
Support CSR initiatives and community engagement activities
Oversee key facilities and workplace services, ensuring a safe, compliant, and welcoming office environment
Manage third-party providers and ensure compliance with Health & Safety requirements

Requirements

Strong experience in HR operations, employee relations, and policy management
Solid knowledge of UK employment law and the confidence to advise managers on complex people matters
Experience delivering HR projects or operational improvements such as HRIS implementations, performance frameworks, or organisational initiatives
Exposure to reward and benefits, and managing benefits providers
A proactive mindset with a passion for improving processes and building scalable HR practices
Strong stakeholder management skills and the ability to influence leaders across the organisation
Excellent organisational skills and the ability to manage multiple priorities in a growing business
Experience working with shared services or international teams, or enthusiasm to develop this capability

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HR Operations Lead

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