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The HR Operations Director is a strategic, solutions-oriented leader responsible for overseeing core HR operational functions including HR systems, data analytics, process optimization, compliance, and support for mergers and acquisitions. This role is central to strengthening the scalability, efficiency, and compliance of our HR infrastructure in a highly regulated and rapidly evolving environment. With a focus on building foundational structure while supporting ongoing transformation, the HR Operations Director shapes the organization’s HR operational maturity. The ideal candidate brings deep HR systems expertise, analytical strength, and the ability to operate in a growth-oriented environment. This is a hands-on strategic role that ensures systems, data, and processes enable an excellent employee experience and inform decision-making. While the role will not initially include direct reports, it will evolve into a people-leadership position as the HR department continues its transformation and expands operational capabilities.
Job Responsibility:
Serves as a strategic operational leader focused on building long-term HR infrastructure, systems, and processes to support a scalable and efficient HR function
Drives a continuous improvement mindset by identifying opportunities to simplify, automate, and modernize HR processes
Prioritizes resources, manages workload, and builds scalable solutions that support organizational growth and a consistent HR service delivery model
Establishes operating frameworks and standards to enhance efficiency, clarity, and alignment across the HR function
Partners with executives and senior leaders to design and execute people-focused strategies that drive business results and support contract requirements
Plays a pivotal role in HR transformation efforts, setting the foundation for future team structure and development
Serves as a strategic partner in merger and acquisition planning, due diligence, and integration
Champions the use of HR technology and analytics to elevate decision-making and operational maturity
Leads the strategic direction, planning, and governance of HR technology in partnership with HR, IT, and Operations leadership
Translates HR business needs into system requirements and partners with IT to design and deliver effective solutions
Serves as the Workday strategic owner and HR decision-maker, ensuring system capabilities align with business processes and employee experience goals
Stays connected to the Workday community to understand updates, new modules, and best practices and advises on adoption opportunities
HR lead for HR system-related initiatives, including enhancements, upgrades, integrations, and configuration work, while ensuring proper prioritization and cross-functional alignment
Collaborates with key stakeholders on HR-related vendor relationships, contract evaluations, and long-term HR technology planning
Partners closely with IT to ensure data integrity, security, performance, and user adoption through training, documentation, and change management
Leads HR’s involvement in HR technology modernization efforts, including assessments, RFPs, system implementations, and cross-functional integrations
Manage HR reporting needs
data requests from the various areas of the business and deliver consistent operating reports for key stakeholders
Develop frameworks for data governance to improve accuracy, integrity, and accountability across HR systems
Present insights, including trends and risks through data analysis, to key stakeholders and translate data into actionable recommendations for the business
Develop and maintain workforce-driven dashboards and recurring reports to easily access data and interpret findings
Oversee HR compliance obligations including labor law adherence, state/federal regulations, credentialing, recordkeeping, internal process auditing
partner with key HR team members on compliance requirements and document findings
Partner with business stakeholders on external regulatory audits and data requests, developing action plans and responses as needed
Maintain and update HR SOPs and operational guidelines
Lead periodic internal audits related to employee data, documentation, and process effectiveness to ensure compliance
recommend remedial actions
Standardize, document, and continuously improve HR processes to drive consistency, compliance, and efficiency across the organization
Partner with key stakeholders to streamline workflows and enhance the manager and employee experience
Establish and maintain HR policies and procedures aligned with company goals and regulatory requirements
Stay up to date on new ways of working and support systems to help create efficiencies and opportunities while creating a meaningful employee experience
Provide project management for all major HR projects, including system implementations, policy and process redesign, M&A integrations, compliance initiatives, and operational transformation work
establish strong partnerships with key stakeholders within the project
Establish project plans, timelines, risk mitigation, and communication cadences
Influence and collaborate with cross-functional stakeholders to ensure successful execution
Support due diligence efforts and integration planning for M&A activity, focusing on HR systems, data migration, process alignment, and employee experience
Partner with IT, Legal, Finance, and HR stakeholders to ensure smooth transitions and mitigate risk during integrations
Manage project plans and timelines for HR workstreams throughout M&A lifecycle
Requirements:
Must be able to pass a background check
Experience in government contracting or a highly regulated industry preferred
Strong HRIS expertise, particularly with Workday, including design, optimization, and implementation
Comprehensive knowledge of HR policies, procedures, and methodologies
Demonstrated understanding of federal and state laws, regulations, and compliance standards
Strong business acumen with the ability to align HR operations to organizational priorities
Advanced analytical skills with the ability to translate data into meaningful insights
Demonstrated ability to influence and drive change across a diverse organization
Excellent organizational and operational skills
able to manage multiple initiatives and meet deadlines
Strong verbal, written, and interpersonal communication skills
Exceptional customer service mindset with the ability to build strong partnerships across the organization
Ability to interact with and present to executive leadership
Ability to work independently and collaboratively
Effective at building consensus and coordinating efforts to achieve shared goals
Bachelor's degree from four-year college or university
and ten (10) years’ related experience and/or training
or equivalent combination of education and experience
Must have a minimum of five (5) years experience in Workday