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Carex is partnering with a BioTech industry partner to identify an HR Operations Coordinator who will provide functional support to the HR Operations team while delivering a high level of internal and external customer service. This role is responsible for facilitating centralized talent acquisition and employee lifecycle processes, while ensuring data accuracy, compliance, and operational efficiency across HR systems and workflows. This position is based in Madison, WI or can be remote.
Job Responsibility:
Support onboarding, interview scheduling, employment offers, background checks, and offboarding processes
Assist with logistics and preparation for employee-facing HR activities and new hire tasks
Enter, audit, and maintain accurate employee and candidate data across HR systems
Maintain employee records, including filing, retention, and agreement tracking
Manage HR inbox or case queues, resolving inquiries or escalating as appropriate
Participate in HR projects and process improvement initiatives
Ensure compliance with employment laws, regulations, and internal policies
Handle sensitive and confidential information with discretion and care
Identify data discrepancies and proactively resolve issues to maintain system integrity
Build strong relationships across HR and business teams while serving as a reliable resource
Deliver consistent, high-quality customer service to internal and external stakeholders
Perform routine and moderately complex administrative tasks with attention to accuracy and process adherence
Adapt to changing priorities and support evolving HR operational needs
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or a related field
or equivalent combination of education and experience
Foundational knowledge of HR principles, business operations, and administrative processes
Strong organizational, interpersonal, and problem-solving skills
Ability to manage multiple priorities and adapt in a fast-paced, evolving environment
Effective verbal and written communication skills
Proficiency in Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook
Experience with HR systems such as Workday or applicant tracking systems preferred
Familiarity with HR operations, recruitment processes, or employee lifecycle support preferred
Exposure to agile or scrum methodologies is a plus
Ability to maintain confidentiality and exercise sound judgment
Demonstrated ability to work independently with limited supervision while following established processes
Ability to travel between Madison locations as needed
Nice to have:
Experience with HR systems such as Workday or applicant tracking systems preferred
Familiarity with HR operations, recruitment processes, or employee lifecycle support preferred
Exposure to agile or scrum methodologies is a plus