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The HR Operations Administrator will provide high‑quality administrative and operational support across the full employee lifecycle. You will play a key role in ensuring accurate HR data, maintaining compliant processes, and delivering a professional and efficient HR service to employees and managers. This is a hands‑on role requiring excellent organisation, strong attention to detail and a customer‑focused approach. You will work closely with the wider HR team to support recruitment, onboarding, HR systems, employee documentation, benefits administration and day‑to‑day HR operations.
Job Responsibility:
Act as the first point of contact for general HR queries, providing timely and accurate support
Prepare and issue employee documentation including contracts, offer letters, contract changes and reference requests
Maintain accurate employee records and ensure all HR files and systems are up to date and compliant
Support onboarding processes including right-to-work checks, background checks, system setup and induction coordination
Support the leaver process, including issuing letters and completing system updates
Maintain employee data within HR systems (e.g., YouManage), ensuring accuracy and integrity
Produce regular HR reports including starters, leavers, absence data and headcount
Support HR system updates, new module rollouts and process improvements
Assist with the recruitment process including posting adverts, coordinating interviews and communicating with candidates
Support managers with recruitment queries and ensure consistent, compliant recruitment administration
Assist in maintaining the applicant tracking system (e.g., Teamtailor or similar)
Provide payroll with accurate and timely information monthly
Assist with administering company benefits, including healthcare and pension schemes
Support with managing benefit changes and maintaining records
Support in note-taking and document collation for meetings
Support the admin around absence management, probation reviews and performance processes
Maintain HR inbox and respond to queries in a professional and efficient manner
Assist HR with projects such as policy updates, system improvements or engagement initiatives
Process HR invoices and liaise with finance as required
Requirements:
Experience in an HR administrative or people operations role
Strong administration and organisational skills
Confident using HR systems and Microsoft Office (particularly Excel and Outlook)
Understanding of HR processes across the employee lifecycle
Experience managing confidential information responsibly
CIPD Level 3 (or working towards) desirable
Equivalent experience also considered
Nice to have:
Experience using systems such as YouManage
Knowledge of basic employment law and HR best practice
Experience supporting payroll and benefits administration
Previous experience in a fast-paced, scaling environment