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NTT DATA Logo NTT DATA · Human Resources

HR Operations & Administration Senior Associate

Philippines, Kapitolyo · Job Posted April 24, 2026
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Job Description

The Senior Associate in HR Operations & Administration at NTT DATA will support HR functions, providing essential assistance in employee inquiries and maintaining HR data. Candidates should have 1-3 years of experience and a graduate degree. Proficiency in HR policies, SuccessFactors, and SAP is crucial. Strong communication skills and attention to detail are required. Join a diverse and inclusive workplace committed to innovation and client success.

Job Responsibility

  • Provides first level support in response to more complex employee, supervisor and manager questions
  • Resolves escalated questions from less experienced staff
  • Engages with HR generalist / HRBP to resolve systemic and/or more complex issues
  • Tracks status of outstanding issues
  • May perform as a specialist in one or more HR disciplines
  • Provides daily HR Operational support to employees in Philippines
  • Provides routine administrative support including the preparation of correspondence/ reports, meetings coordination and employee file maintenance
  • Answer standard questions, interpreting policies and helping resolve work-related issues/concerns
  • Assists with the on-boarding of new employees by ensuring all new hire documentation is collected and filed, ensure all new hires are paid in time, compliance of government IDs, personnel file maintenance, etc
  • Assists with maintaining HR information, documents / forms, policies, etc

Requirements

  • Minimum Graduate in any discipline from a reputed university
  • Solid skills in MS Office (Excel, Outlook, PowerPoint)
  • Good understanding of HR policies, practices and administrative guidelines
  • Prior experience of HR Master Data maintenance in SuccessFactors or SAP
  • Good client service skills, including ability to handle issues in a timely and professional manner
  • Good PC and MS Office application skills. Advance knowledge of excel
  • Good project and time management skills
  • High quality oral and written communication skills
  • Proven high levels of tact, diplomacy and confidentiality
  • Ability to work independently, take initiative to make decisions when required

Nice to have

  • Prior experience of HR Ops role
  • Any certification/ degree in HR
  • Solid communication and interpersonal skills
  • High level of accuracy and attention to detail
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