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NTT DATA Logo NTT DATA · Human Resources

HR Operations & Admin Senior Analyst

Canada, Burnaby Employment contract 50000.00 - 55000.00 USD / Year · Job Posted May 30, 2026
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Job Description

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Job Responsibility

  • To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents
  • Perform HR/related activities on HRIS tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire)
  • Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements
  • Assist with Tier One general inquiries such as policy content, basic leave questions, employee's requirements to update documents such as life insurance and other transactional requests
  • To process the various HR transactions as per the laid guidelines/SOP
  • Manage calls from employees & other HR Staff (Proficient English/verbal communication skills)
  • To receive/respond to email inquiries and assigned tickets - (Proficient writing skills)
  • To perform tasks within the established turnaround time and capable of multitasking on a day-to-day basis
  • Open for new business process changes and adaptability for new systems/technology
  • Entering/maintaining data in HCM modules

Requirements

  • Knowledge and understanding of HR processes, programs and policies
  • High level of accuracy and attention to detail
  • Knowledge of Canadian employment legislation
  • Proficient organizational skills
  • Ability to work independently, as well as on a team
  • Preferred previous experience working with filing and inventories
  • Solid communication and interpersonal skills with proven experience in handling confidential information with utmost confidentiality, tact, and diplomacy
  • Intermediate level proficiency in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint)

Nice to have

  • Union based experience
  • Certification/Diploma in HR
  • Knowledge and understanding of HR processes, programs and policies
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