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This is a varied and hands-on role where you’ll support the day-to-day operation of our HR systems across the organisation. You’ll work across several systems, with key platforms including IRIS Cascade (HR system), Hireserve (recruitment system), Fresh Service (ticketing platform). You’ll help ensure our systems remain reliable, accurate and user-friendly, contributing to the consistency and efficiency of people processes across the organisation.
Job Responsibility
Supporting employee data and processes within Cascade
Assisting with recruitment workflows in Hireserve
Managing and resolving system queries through the ticketing system
Maintaining data accuracy and supporting data quality improvements
Producing reports and responding to data requests
Supporting testing and implementation of system updates
Requirements
Experience working with HR systems (IRIS Cascade is highly desirable)
Strong data handling and reporting skills, with a focus on accuracy
Attention to detail and a methodical approach
Confidence using Excel and Microsoft Office
Strong analytical and problem-solving ability
Clear and effective communication skills, both written and verbal
An understanding of HR processes (desirable)
Nice to have
An understanding of HR processes (desirable)
What we offer
Flexible Working Options: Including hybrid working
Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
Birthday Leave: An extra day off for your birthday
Pension Plan: 5% employer contribution
Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
Wellbeing Support: Employee assistance programme and wellbeing support
Inclusive Networks: Access to EDI networks and colleague cafes
Sustainable Travel: Cycle to work scheme and season ticket loans
Career Development: Ongoing training and support with opportunities for career progression