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As HR Manager, you will serve as a trusted advisor to Manila leaders, including the Head of Support and Director, Scaled Success, combining strategic people partnering with strong operational HR leadership. As a member of the Manila Senior Leadership Team, you will proactively address complex people challenges, enable informed decision-making, and support the delivery of ambitious business goals. Acting as the senior People leader in-region, you will align global People initiatives with effective local execution, ensure compliance with labour laws, oversee day-to-day people operations, and drive continuous improvement. Through end-to-end delivery of people programs, workforce and performance planning, and scalable, compliant processes, you will strengthen employee engagement and foster a high-performance culture.
Job Responsibility:
Partner with local and global leaders to drive strong commercial outcomes through effective partnership with operations, enabling scalable, people-led business decisions
Provide functional leadership across the local HR team and the Manila site, ensuring cultural alignment and a consistent, high-quality employee experience end to end
Design, lead, and continuously evolve People & Culture programs that support the Manila site’s strategic objectives and foster a high-performance culture
Deliver leadership and employee development programs that build capability, accelerate performance, and develop high-performing teams
Operate as the lynch pin of the People Team in region. Partner with the global P&C function to ensure all cultural, engagement, compliance and systems initiatives/requirements are met
Oversee day-to-day people operations, ensuring accurate execution and approvals across onboarding, offboarding, employee movements, salary changes, and system updates in HiBob
Leverage people data to generate insights, inform people strategies, and drive high-quality decision-making
Provide expert coaching and guidance on employee relations and performance management, ensuring fair, consistent outcomes and full compliance with local labour laws
Ensure policies are regularly reviewed, updated, communicated, and audited, including compliance with policy acknowledgements and SOC2 requirements
Actively contribute to cross-functional and global People & Culture initiatives to scale systems, policies, and programs across locations
Requirements:
Demonstrated experience in a strategic HR Manager role partnering within a high-growth, fast-paced environment
Deep and current knowledge of Philippine labour laws, with the ability to apply them pragmatically in a commercial context
Strong commercial acumen and the ability to drive commercial outcomes
Demonstrated ability to operate autonomously, providing clear, confident direction and well-reasoned recommendations to leaders at all levels including the Executive Leadership Team if required
Exceptional interpersonal and influencing skills, with credibility and impact across all levels of the organisation
A proactive, solutions-oriented mindset, consistently identifying opportunities to add value, streamline processes, and mitigate risks before they emerge
Proven ability to manage multiple initiatives concurrently, supported by strong planning, prioritisation, time management, and organisational capabilities
Strong analytical capability, leveraging data and insights to inform decisions, shape recommendations, and drive outcomes
Highly adaptable communication style, tailored to effectively engage and influence diverse audiences