HR Manager, Global HR Operations & Payroll Job at Marriott Bonvoy (Berlin)

Job Description

HR Manager – Global HR Operations & Payroll will work closely with the Director Human Resources to put the HR strategy into practice. The role supports optimization of HR processes and structures, drives people operations, enhances employee experience, and fosters strong people relations. As HR Manager, you will oversee core HR functions with a primary focus on payroll operations across the UK, USA, Singapore, and Germany. You will also manage recruitment, employee relations, performance management, compliance, HR policy development, and supervise a team of two direct reports to ensure smooth HR service delivery.

Job Responsibility

Manage and prepare preliminary monthly payroll for the UK, USA, Singapore, and Germany, ensuring compliance with local laws and regulations
Liaise with external payroll providers to ensure accuracy and timeliness of compensation, benefits, and deductions
Review and verify payroll data, including tax compliance, benefits, pensions, and deductions
Prepare and submit payroll reports to Finance as per defined processes
Resolve payroll discrepancies and remain up to date with payroll legislation
Lead full-cycle recruitment, including job descriptions, sourcing, interviewing, and hiring recommendations
Partner with hiring managers to define job requirements and competencies
Manage smooth onboarding processes for new hires
Strengthen employer branding through recruitment and candidate experience initiatives
Serve as first point of contact for employee questions and concerns
Manage disciplinary processes, investigations, and conflict resolution in line with employment law and company policy
Foster effective communication and a positive, inclusive workplace culture
Manage offboarding and ensure records are deleted per legal and company policy requirements
Conduct exit interviews and provide retention insights
Support the appraisal process and ensure timely feedback and development opportunities
Assist managers with performance goal setting and managing underperformance
Drive training and development programs aligned with company growth strategy
Administer compensation and benefits programs across jurisdictions
Conduct benchmarking and salary surveys to maintain competitiveness
Oversee pension schemes and additional benefits globally
Ensure compliance with employment laws across the UK, USA, Singapore, and Germany
Update HR policies and handbooks in line with legal changes
Lead HR compliance audits and investigations in collaboration with Legal and Finance
Maintain accurate employee records and ensure data protection compliance (e.g., GDPR)
Support legal cases and liaise with lawyers as needed
Maintain HR metrics including turnover, headcount, employee satisfaction, and performance
Prepare regular HR reports with insights and recommendations
Ensure accurate and up‑to‑date HRIS data
Support implementation of digital tools for HR and admin processes
Oversee content and HR communication on the social intranet
Create and update internal presentations and documentation
Handle daily administrative tasks in English
Lead initiatives for employee engagement, corporate events, recognition programs, and wellbeing activities
Develop wellbeing, mental health, and work‑life balance initiatives
Conduct employee satisfaction surveys and implement improvements
Partner with the DHR to develop and execute HR strategies aligned with business objectives
Support organisational development initiatives (restructuring, talent management, succession planning)
Contribute to diversity and inclusion strategy across all locations
Support HR and company budgeting, including staffing and payroll forecasting
Actively support Marriott integration and roadmap execution
Lead a team consisting of an Assistant HR Manager and a Working Student
Work closely with IT to ensure smooth HR and staff operations
Build strong relationships with global employees, partners, and stakeholders

Requirements

3–4+ years hands‑on HR experience with focus on HR operations and international payroll
Proven experience managing multi‑country payroll (Germany + at least one of UK, USA, Singapore)
Experience leading and developing a small HR/administration team
Strong knowledge of German labour law and broad understanding of international HR compliance
Confident working with HR systems, audits, reporting, and optimisation
Advanced MS Excel skills and strong analytical capabilities
Ability to work independently, prioritise, and make sound decisions in a fast‑paced environment
Strong stakeholder management skills with cross‑functional and global collaboration experience
Fluent in English and German

Nice to have

Operationally grounded, structured, hands‑on, resilient, and service‑oriented
Able to think end-to-end and sustainably improve processes
Empathetic, clear communicator, reliable, pragmatic, calm under pressure

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HR Manager, Global HR Operations & Payroll

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