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Join the team that powers the world’s cloud. Microsoft’s Cloud Operations & Innovation (CO+I) team is the powerhouse behind our global cloud services. Our infrastructure spans a vast portfolio of more than 100 datacenters and over one million servers, supporting services for more than one billion customers and 20 million businesses across 90+ countries. With environmental sustainability and operational optimization at the core of our datacenter design, we continue to evolve to meet dynamic business demands—solidifying Microsoft’s position as a world-class cloud provider. We are seeking an experienced HR Manager to partner directly with one of our fastest-growing datacenter campuses in the northern Chicago suburbs (Elk Grove Village/Hoffman Estates area). This role is onsite and supports a 24/7, 365-day operation with a workforce of 250+ employees and growing. As the dedicated HR Manager for the Chicago metro, you will work onsite to provide strategic HR support to datacenter leadership, managers, and employees—fostering collaboration, driving compliance, and ensuring a positive employee experience in an evolving, technical environment. This is an exciting opportunity to exercise a broad range of HR skills to support a unique and diverse workforce (datacenter technicians and managers) while scaling through the broader Microsoft HR ecosystem. We are looking for someone who is proactive and results driven. The right fit is someone who is a collaborator (both with the business and within the HR function), a trusted advisor, and a proactive problem solver and a proven ability to partner effectively within represented workforce environments as well as someone who can work autonomously in a rapidly evolving environment. Join us onsite in Elk Grove Village or Hoffman Estates, IL, where you’ll be at the center of the action—collaborating in real time, building strong partnerships, and driving meaningful impact in a fast-paced environment.
Job Responsibility
Labor Relations
Engagement
HR Community Leadership
Projects, Programs, & Initiatives
Crisis Management Team (CMT) and Disaster Recovery
Operational Compliance & Labor Relations
Requirements
Bachelor's Degree in Human Resources (HR), Labor Relations, Legal, Business, Psychology, or related field AND 5+ years experience with HR or related experience (e.g., hiring, training, performance management) involving applicable employment laws and policies OR equivalent experience
3+ years of experience partnering with a wide network of clients and across Human Resources to deliver effective business solutions
Master's Degree in Human Resources (HR), Legal, Business, Psychology, or related field
Human Resources Professional Certification (e.g., PHR, SPHR, SHRM)
Experience working in a production, mission-critical 24/7 environment (such as manufacturing, warehouse, retail, military, physical operations in an IT and/or critical environment infrastructure)
Experience managing the union grievance process including working with union representatives, grievance handling, and arbitration preparation
Demonstrated hands-on experience in labor relations, including direct involvement with collective bargaining and/or managing relationships with employee representative bodies (e.g., unions, works councils), including direct involvement with representing management in grievances (including resolving/settling grievances)
General knowledge of employment and labor laws in the US
Demonstrated ability to build and maintain relationships with employees at all levels and adapt people strategies to evolving external factors and workforce trends
Experience with facilitating and supporting change management initiatives
Professional communication and interpersonal skills
Ability to handle sensitive information confidentially
Organizational and time-management skills
Nice to have
Master's Degree in Human Resources (HR), Legal, Business, Psychology, or related field
Human Resources Professional Certification (e.g., PHR, SPHR, SHRM)
Experience working in a production, mission-critical 24/7 environment (such as manufacturing, warehouse, retail, military, physical operations in an IT and/or critical environment infrastructure)
Experience managing the union grievance process including working with union representatives, grievance handling, and arbitration preparation
Demonstrated hands-on experience in labor relations, including direct involvement with collective bargaining and/or managing relationships with employee representative bodies (e.g., unions, works councils), including direct involvement with representing management in grievances (including resolving/settling grievances)
General knowledge of employment and labor laws in the US
Demonstrated ability to build and maintain relationships with employees at all levels and adapt people strategies to evolving external factors and workforce trends
Experience with facilitating and supporting change management initiatives
Professional communication and interpersonal skills
Ability to handle sensitive information confidentially