HR Manager – Design Hotels Job at Marriott Bonvoy (Berlin)

Job Description

You will work closely with the Director Human Resources – Business Partner on putting the HR strategy into practice; you will support optimizing the HR processes and structures, driving people operations, constantly enhancing employee experience, and fostering people relations. As an HR Manager, you will play a key role in overseeing core HR functions, with a primary focus on payroll operations for employees located in the UK, USA, Singapore, and Germany. Additionally, you will manage various HR tasks, including recruitment, employee relations, performance management, compliance, and HR policy development. You will supervise a team of two (2) direct reports, providing leadership and ensuring smooth HR service delivery.

Job Responsibility

Manage and prepare preliminary monthly payroll for UK, USA, Singapore, and Germany, ensuring compliance with local laws and regulations
Communicate with external payroll providers in each country, ensuring accurate and timely information regarding employee compensation, benefits, and deductions
Review and verify payroll data, including tax compliance, benefits, pension contributions, and other deductions
Prepare and submit payroll reports to the finance department as per defined process
Resolve payroll discrepancies and stay updated on payroll legislation
Lead the end-to-end recruitment process, including creating job descriptions, sourcing candidates, conducting interviews, and making hiring recommendations
Collaborate with hiring managers to define job requirements and competencies
Manage the onboarding process, ensuring new hires are integrated into the company smoothly
Maintain and improve the employer brand through recruitment strategies and candidate experience
Act as the first point of contact for employee queries and concerns, providing guidance on employment policies, performance issues, and grievances
Manage employee disciplinary processes, including investigations and conflict resolution, ensuring compliance with employment law and company policy
Facilitate effective communication between employees and management, fostering a positive and inclusive workplace culture
Manage the offboarding process, ensuring employee records are deleted in line with local laws and as per company policy
Conduct exit interviews, providing insights into employee retention and satisfaction
Support the performance appraisal process, ensuring employees are provided with timely feedback and development opportunities
Assist managers in setting performance goals and addressing underperformance
Drive the development and execution of training and development programs that align with the company’s growth strategy
Administer the company’s compensation and benefits programs, ensuring they remain competitive and compliant with local regulations
Conduct benchmarking and salary surveys to ensure market competitiveness
Oversee pension schemes and other benefit programs across multiple jurisdictions
Ensure compliance with local employment laws and regulations in the UK, USA, Singapore, and Germany
Monitor and update HR policies and employee handbooks in line with legal changes and company culture
Lead audits and investigations related to HR compliance, working closely with legal and finance teams as required
Maintain accurate employee records and ensure data protection compliance (e.g., GDPR)
Support legal cases and issues with lawyers
Maintain HR metrics such as turnover rates, headcount, employee satisfaction, and performance data
Prepare regular HR reports for management, providing insights and recommendations for improvement
Ensure HRIS (Human Resources Information Systems) is updated with accurate employee data
Assist in setting up new digital tools to facilitate admin and HR processes
Oversee content and HR-related communication on the social intranet
Create and update internal presentations and documentations
Handle daily tasks and correspondence in English
Lead initiatives to enhance employee engagement, such as organizing corporate events, recognition programs, and wellness initiatives
Develop programs that promote employee wellbeing, mental health support, and work-life balance
Conduct employee satisfaction surveys and use the data to improve workplace culture
Partner with the DHR to develop and implement HR strategies that align with business goals
Support the execution of organizational development initiatives, such as restructuring, talent management, and succession planning
Contribute to the design and implementation of a diversity and inclusion strategy across all locations
Support the DHR and the Company and HR budget including staffing & payroll forecast
Actively support Marriott Integration in the execution of the road map
Leading a team of Assistant HR Manager and a Working Student
Close cooperation with the IT team to ensure smooth staff operations
Building strong rapport and relationships with all global Design Hotels employees, partners, and stakeholders

Requirements

Minimum 6–8 years of hands-on HR experience, with a strong focus on HR operations and payroll in an international environment
Proven experience managing multi-country payroll processes (Germany plus at least one of UK, USA, Singapore) in close collaboration with external payroll providers and Finance
Demonstrated people leadership experience, including leading and developing a small HR/Admin team and ensuring high service quality
Strong knowledge of German labor law and solid understanding of international HR compliance topics
High confidence working with HR systems and data, including reporting, audits, and process optimization
Advanced MS Excel skills and strong analytical capabilities
Ability to operate independently, set priorities, and make sound decisions in a fast-paced, operational environment
Strong stakeholder management skills, including close collaboration with Finance, IT, external advisors, and global teams
Mindset: operationally grounded, structured, hands-on, resilient, and service-oriented, while able to think end-to-end and improve processes sustainably
Personal qualities: empathetic, clear communicator, reliable, pragmatic, and calm under pressure

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HR Manager – Design Hotels

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