HR MADO Technical Operations

• Design, implementation and maintenance of human resources administration and activities
• Processes HR data according to company policy and legal requirements
• Consults on HR processes and implementation
• Responsible for end-to-end HR customer support throughout employee life cycle
• Identifies emerging applications and recommends process improvements
• Works across business, functional, and regional areas to recommend IT investments and improvements to HR tools
• Implements and tracks programs to ensure records are accurate, accessible, and secure
• Re-engineers processes at regional and country level
• Implements, manages, and problem-solves issues for entire processes or systems
• Contributes to priority projects that impact employees at country or regional level
• Resolves complex HR support cases and manages escalations
• Provides input on HR Operations transaction, reporting, support or content tools
• Leads internal HR outsourcing transitions
• Provides support for MADO deals including coordination, escalation and issue management
• Develops and delivers trainings for new processes, programs, and platform rollouts

• First-level university degree or equivalent experience
• Typically 4+ years related experience in compensation, benefits, finance, and/or human resources
• Experience in cross-functional areas such as compensation, benefits, staffing, recruiting, or HRIT preferred
• Strong level of process knowledge and expertise in back-end processes
• Strong general HR knowledge
• Strong communication and presentation skills
• Advanced quantitative and qualitative analytical skills
• Strong ability to use productivity tools, HR systems and applications
• Strong project management skills including planning, execution, and implementation
• Ability to recognize and effectively manage the consequences of a process

Experience in cross-functional areas such as compensation, benefits, staffing, recruiting, or HRIT

• Health & Wellbeing benefits
• Personal & Professional Development programs
• Comprehensive suite of benefits supporting physical, financial and emotional wellbeing