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Reporting to the Sr. Manager - HRIS, the HRIS Analyst aids the HR Teams in using our HRIS system and other technologies correctly, addressing and resolving issues. The candidate should be passionate about helping others, an effective communicator, and possess strong system skills for quick problem resolution.
Job Responsibility
Manage and maintain the SuccessFactors system, ensuring data integrity, accuracy, and security
Analyze HR data within SuccessFactors to identify trends, patterns, and areas for improvement
Support SuccessFactors system enhancements, upgrades, and integrations
Provide technical support and training to HR users on SuccessFactors’ functionality
Manage compliance with relevant HR policies, data privacy regulations, and audit requirements
Conduct periodic data audits and assessments to identify and mitigate potential security risks
Develop and implement data security protocols and procedures to protect sensitive HR data
Serve as the initial point of contact for evaluating the data security and compliance implications of new technologies and systems
Conduct risk assessments to identify potential vulnerabilities and develop mitigation strategies
Collaborate with IT and other stakeholders to ensure new technologies comply with relevant regulations and security standards
Requirements
3+ years of overall HRIS or IT Support experience with a proven track record of assisting with resolution to regular problems
Functional contributor to system enhancements and changes
Release Management and integrations experience
Excellent communication, collaboration and time management skills
Experience with an HRIS System – SuccessFactors preferred (required)
Handling service requests and incident using ticketing system with promptly responding on issues within defined SLAs