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The HR Generalist plays a key role in delivering comprehensive human resources support across a wide range of functions, including benefits and leave administration, accommodations, workers’ compensation, compliance, reporting, compensation, and core HR operations. This position requires a strong understanding of California and federal employment laws, exceptional attention to detail, and the ability to manage sensitive matters with professionalism and discretion. The HR Generalist partners closely with employees, managers, and HR team members to ensure accurate, timely, and empathetic service delivery that supports a positive employee experience.
Job Responsibility:
Administer day-to-day employee leave programs, ensuring accurate and timely processing of all leave types (CFRA, FMLA, PDL, PWFA, etc.)
Serve as a resource to employees and managers on leave policies, procedures, and wage replacement programs
Partner with managers to evaluate and coordinate reasonable accommodation requests in compliance with FEHA/ADA
Maintain ongoing communication with employees regarding leave status, benefit premiums, and disability or bonding claims
Respond to and resolve complex benefits and leave inquiries, escalating issues as needed
Support open enrollment, benefits education, and new hire onboarding processes
Provide back-up support to Benefits & Leave Specialists to ensure continuity of service
Ensure compliance with internal policies and all applicable employment regulations
Serve as a trusted HR resource by responding to employee questions and concerns in a timely and professional manner
Facilitate bi-monthly new hire orientations
maintain and update materials to ensure accuracy and compliance
Participate in exit interviews and analyze feedback to identify trends and opportunities for improvement
Support employee engagement, wellness, and retention initiatives
Assist in the development, review, and maintenance of job descriptions across the organization
Contribute to cross-functional HR initiatives focused on process improvement, compliance, and employee experience
Generate and analyze HR metrics and reports, including turnover and headcount, to support data-driven decisions
Support audits, compliance reporting, and other departmental projects as needed
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or a related field
HR certification preferred
Minimum of 2 years of HR Generalist experience in California or equivalent hands-on HR experience
nonprofit or highly regulated environment preferred
Experience administering benefits and leave programs in a high-volume environment
Working knowledge of applicable laws and regulations, including CFRA, FMLA, PDL, PSL, FEHA/ADA, ACA, ERISA, COBRA, and PWFA
Demonstrated ability to handle confidential information with discretion and sound judgment
Proficiency in Microsoft Office and HRIS/HCM systems (UKG Ready experience is a plus)
Strong organizational skills with exceptional attention to detail and accuracy
Ability to work a hybrid schedule, including two onsite days per week in South San Francisco
Nice to have:
nonprofit or highly regulated environment preferred
UKG Ready experience is a plus
What we offer:
medical, vision, dental, and life and disability insurance