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Based in Central London and reporting to the Senior HR Country Manager, the HR Generalist is responsible for delivering comprehensive HR support across country operations, ensuring compliance with local legislation and company policies. This role collaborates closely with managers, employees, and Centers of Excellence (COEs) to provide HR services throughout the employee lifecycle, including onboarding and offboarding, employee relations, performance management, handling employee queries, and managing HR administration.
Job Responsibility:
Being POC for a workforce of approximately 200 employees
Mastering knowledge about HR Policies, benefits, company resources and answering day-to-day questions in a timely and thorough manner
Promoting company’s self-service tools and resources
Workday champion to increase tool utilization among managers and employees
Maintain accurate employee records and HR documentation, including personnel files and trackers for payroll, onboarding, offboarding, and immigration
Maintaining HR analytics on key people metrics such attrition, talent mobility etc. utilizing Workday reporting and Excel
Administer HRIS systems and ensure data integrity
Support audits and compliance checks across multiple jurisdictions (UK, Dubai, Singapore, and Australia)
Manage HR invoicing processes in partnership with Finance and other departments
Collaborate with payroll teams to ensure accurate processing of starters, leavers, and in-life changes
Assisting Sr HR Country Manager in HR process mapping and process improvements activities
Preparation of employment documentation
Oversee end-to-end onboarding and offboarding processes, including contract approvals, Right to Work checks, Welcome Day facilitation, probation monitoring, onboarding survey analysis, and exit interviews
Drive completion of probationary reviews by People Leaders to ensure timely feedback and decisions
Prepare employment-related letters (e.g., visa requests, verification, and references)
Assist the Senior HR Country Manager with employee relations cases, including family leave, disciplinary actions, grievances, investigations and performance management
Provide guidance to employees on country-specific policies and procedures
Proactively maintain HR communication channels and update FAQs documentation
Organizing employee training sessions and engagement initiatives
Contribute to country-level HR projects and global HR initiatives aiming to enhance employee experience
Partner with functional HR teams, Talent Acquisition, and other COEs to streamline processes and ensure alignment
Perform additional duties and responsibilities as assigned
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or a related field and/or CIPD qualification
Minimum of 3 years’ experience in HR, preferably in a generalist capacity
Proven experience working in global, matrixed organizations
Strong understanding of local employment legislation and HR best practices
High level of confidentiality and integrity in handling sensitive information
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
Advanced proficiency in Microsoft Excel, Word, and PowerPoint
experience with SharePoint, Microsoft Teams, Slack, and Workday is desirable
Exceptional collaboration and communication skills, with the ability to build strong relationships across all levels of the organization
Demonstrated ability to provide high-touch, customer-focused HR support, acting with a “customer-first” mindset
Skilled in proactive investigation and problem-solving
Detail-oriented with a strong drive for results and continuous improvement
Focused on enhancing processes and employee experience
Ability to work independently while maintaining alignment with broader HR and business objectives
What we offer:
Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more