This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for an experienced HR Generalist to join our team in Latham, New York, on a long-term contract basis. In this role, you will provide comprehensive human resources support, including employee relations, benefits assistance, and policy development. This position is ideal for someone who thrives in a collaborative environment and possesses strong problem-solving and communication skills.
Job Responsibility:
Handle escalated HR inquiries related to benefits, employee relations, and other topics
Collaborate with HR team members to develop training materials, scripts, and resources for call-center support
Maintain detailed documentation of calls, questions, complaints, and mailed inquiries
Provide guidance and coaching to employees and management
Assist in the creation, implementation, and maintenance of policies, procedures, and the employee handbook
Coordinate workforce communication efforts and resolve employee complaints in partnership with management
Respond to unemployment claims, investigations, and appeals
Conduct investigations and assist in preparing responses for internal and external inquiries
Manage processes related to job bids, transfers, and promotions
Support other HR functions such as recruiting, training, leave management, and benefits administration as needed
Requirements:
Strong written and verbal communication skills
Proven ability to interact effectively with employees across all levels
Solid understanding of advanced statistics and statistical analysis for process control
Ability to define problems, collect data, and draw valid conclusions
Experience with HRIS systems and proficiency in industry-standard computer programs
Skilled in managing multiple projects with accuracy and confidence
Knowledge of employment laws and regulations
Familiarity with performance management, terminations, employee handbook creation, and HR administration processes
What we offer:
medical, vision, dental, and life and disability insurance