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Hr Generalist

United States, Latham · Job Posted March 26, 2026
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Job Description

We are looking for an experienced HR Generalist to join our team in Latham, New York, on a long-term contract basis. In this role, you will provide comprehensive human resources support, including employee relations, benefits assistance, and policy development. This position is ideal for someone who thrives in a collaborative environment and possesses strong problem-solving and communication skills.

Job Responsibility

  • Handle escalated HR inquiries related to benefits, employee relations, and other topics
  • Collaborate with HR team members to develop training materials, scripts, and resources for call-center support
  • Maintain detailed documentation of calls, questions, complaints, and mailed inquiries
  • Provide guidance and coaching to employees and management
  • Assist in the creation, implementation, and maintenance of policies, procedures, and the employee handbook
  • Coordinate workforce communication efforts and resolve employee complaints in partnership with management
  • Respond to unemployment claims, investigations, and appeals
  • Conduct investigations and assist in preparing responses for internal and external inquiries
  • Manage processes related to job bids, transfers, and promotions
  • Support other HR functions such as recruiting, training, leave management, and benefits administration as needed

Requirements

  • Strong written and verbal communication skills
  • Proven ability to interact effectively with employees across all levels
  • Solid understanding of advanced statistics and statistical analysis for process control
  • Ability to define problems, collect data, and draw valid conclusions
  • Experience with HRIS systems and proficiency in industry-standard computer programs
  • Skilled in managing multiple projects with accuracy and confidence
  • Knowledge of employment laws and regulations
  • Familiarity with performance management, terminations, employee handbook creation, and HR administration processes

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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