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The HR Generalist partners closely with the Senior Director of People Operations and Senior People team to deliver value-added programs and initiatives with operational excellence in a high-performing, business-aligned people agenda. They will provide distinctive internal client service to firm colleagues and flawless internal support to the People team while driving with firm culture and values.
Job Responsibility:
Delivery of day-to-day people related operations, programs, and initiatives using a customer service mindset
Tactical service delivery of People Operations including but not limited to: compensation, benefits, payroll, leave administration, compliance management, leaves of absences, workers compensation, employee relations, background checks, and general HR service delivery
Provide tier one guidance and assistance to employees and managers on human resource issues including: employee relations, benefits, conflict resolution, performance and compensation management, HR investigations, and HR policies and programs
Partner with managers to identify and resolve performance issues through coaching, performance improvement, corrective action documentation, and terminations
Conduct investigations and resolve basic employee relations issues, escalating as appropriate
Work with the People Team in identifying opportunities to mitigate risk and drive consistency across business lines
Manage onboarding, transitions, and offboarding efforts across the organization delivering a seamless experience
Understand business goals and provide new solutions with updated policies, procedures and approaches to improve efficiencies, productivity and development of the People function
Assist with the full cycle recruitment process including responding to employment inquiries, coordinating postings and advertising of positions, screening resumes, and conducting phone screens
Manage data integrity and processing for HR data by maintaining accurate employee records and documentation
Provide meaningful people data analysis and insights
Stay up to date on HR compliance matters and best practices
make recommendations for adjustments and process improvements where applicable
Assist with payroll processing and benefit administration
Other duties and project work as assigned
Requirements:
Strong knowledge of HR best practices, employment laws, and regulations
Prior HRIS and other HR related software systems experience is required, preference for ADP Workforce Now and Greenhouse experience
Demonstrated ability to confidentially support a high-volume and goal-intensive company
Demonstrated conceptual, analytical, and problem-solving skills
Excellent time management and organization skills, with the proven ability to multi-task and reprioritize based on business demands and priorities
Strong business acumen, analytical mindset, process-driven, and advanced problem-solving skills
Exceptional communication (oral and written) and interpersonal skills, including the ability to effectively resolve conflicts and mediate employee issues
Self-starter with proven ability to effectively work in ambiguous environments and support continuous improvement
Strong attention to detail and commitment to quality
Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience)
3+ years relevant, broad HR experience
experience with non-exempt staff a plus
Working knowledge of multiple human resource disciplines, including compensation practices, benefits, talent acquisition, employee relations, performance management, payroll, leave management, and compliance
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