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Citi Logo Citi · Human Resources

HR Generalist Lead

China, Shanghai · Job Posted January 20, 2026
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Job Description

The Human Resources (HR) Generalist Lead is a senior level position responsible for leading the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

Job Responsibility

  • Deliver HR services and build capabilities to drive organizational performance through individuals and managers as well as identify issues and recommend solutions
  • Responsible for HR delivery and implementation across the employee lifecycle
  • Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
  • Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions
  • Coordinate and ensure seamless end-to-end delivery of global priorities and life cycle processes
  • Work with HRA global partners and regional HR Generalists to ensure consistent communication and delivery of HR solutions and processes
  • Coordinate and consult with country HR partners to deliver regional activities
  • Lead and/or initiate cross Citi projects as well as train new team members
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements

  • 6-10 years of relevant experience
  • Consistently demonstrates clear and concise written and verbal communication
  • Working knowledge of HR functions
  • Working knowledge of applicable US laws
  • Proficient in Microsoft Office and PeopleSoft
  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred
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