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We are looking for a detail-oriented HR Generalist I to support day-to-day human resources operations for a shared services team in Dallas, Texas. This Long-term Contract position focuses on delivering accurate, timely support across employee transactions, onboarding activities, documentation, and inquiry resolution. The ideal candidate brings strong organizational skills, sound judgment, and a customer-focused approach to handling high-volume HR work while maintaining compliance and data integrity.
Job Responsibility
Process a high volume of HR transactions in Workday, including new employees, job changes, separations, and organizational updates, with a strong focus on accuracy and timeliness
Respond to employee questions submitted through HR service channels, resolve routine issues promptly, and direct complex matters to the appropriate HR, payroll, or business partners
Assist with preboarding and onboarding activities by preparing employment documents, coordinating logistics, and supporting a smooth onboarding experience
Schedule interviews and help manage pre-employment steps such as screenings and required documentation
Maintain employee records across HR systems and perform regular checks to support data accuracy, compliance, and audit readiness
Support workforce changes such as terminations, reductions in force, location updates, and flexible work arrangement transactions
Update standard operating procedures, job aids, and internal knowledge resources to promote consistent execution across HR operations
Contribute to reporting, controls, and process reviews by validating data, documenting activities, and identifying opportunities to improve service delivery
Collaborate with HR partners and cross-functional stakeholders to support operational consistency and a positive employee experience
Requirements
Previous experience in HR administration, HR operations, shared services, or a related support role
Working knowledge of employee lifecycle processes, including onboarding, job changes, and separation activities
Experience using HR systems such as Workday to enter, update, and track employee information
Strong customer service and communication skills, with the ability to handle inquiries professionally and maintain confidentiality
High attention to detail with the ability to manage documentation, reporting, and compliance-related tasks accurately
Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
Ability to prioritize competing tasks, work effectively in a high-volume environment, and meet service expectations
Collaborative mindset with the ability to partner across HR, payroll, and other internal teams
What we offer
medical, vision, dental, and life and disability insurance