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HR Experience Specialist

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Deel

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Location:
Portugal

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

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Job Description:

HR Experience Specialist role at Deel, the all-in-one payroll and HR platform for global teams. The role focuses on ensuring HR compliance and operations for Portugal, supporting EORs and clients, and managing HR processes.

Job Responsibility:

  • Ensuring and maintaining compliance and HR operations in their assigned country in accordance with relevant employment laws and regulations and operational rules and RACI
  • Managing leave requests and processing administrative tasks for Employee of Records (EORs), such as applications, HR letters, and enrollments
  • Auditing, maintaining, and updating internal and external HR-related knowledge in collaboration with stakeholders
  • Providing support to EORs and clients for HR-related questions or concerns through all available communication channels
  • Managing standard onboarding and offboarding processes for EORs
  • Collaborating on HR project management, specifically for mass onboarding and offboarding initiatives
  • Responsible for ensuring the quality of the HR operations in the assigned countries
  • Being the subject matter expert for the country's operational quality and knowledge

Requirements:

  • 3-5 years of experience as an HR Specialist or similar roles
  • Fluency in English and Portuguese (written and spoken)
  • Excellent communication skills and strong customer orientation
  • Knowledge of the Portuguese labor law and employment regulations in this location is essential
  • HR qualifications or certifications are a valuable asset
  • International HR experience in the EMEA region and beyond is a competitive advantage
  • Experience working in start-up environments is highly valued
  • Strong analytical skills: identify, scope and resolve complex and sensitive HR issues
  • Data driven: you challenge the status quo and strive to improve response times and employee experience
  • Experience using JIRA, Zendesk, Slack or other tools is a plus

Nice to have:

  • HR qualifications or certifications
  • International HR experience in the EMEA region and beyond
  • Experience working in start-up environments
  • Experience using JIRA, Zendesk, Slack or other tools
What we offer:
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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