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We are looking for an experienced HR Director to lead human resources strategy and daily people operations for a full-service hotel in Charlotte, North Carolina. This position serves as a visible partner to property leadership, helping create a workplace culture that supports engagement, accountability, and long-term growth. The role combines strategic guidance with hands-on support across employee relations, talent development, compliance, and manager coaching in a fast-paced hospitality setting.
Job Responsibility:
Guide hotel leaders on employee relations matters, helping address performance concerns, workplace conflicts, and other personnel issues with sound judgment and consistency
Partner closely with the General Manager and operational leaders to align HR practices with business needs and day-to-day hotel activity
Foster an inclusive, high-performance culture by leading initiatives focused on engagement, retention, recognition, and career progression
Maintain an active presence across the property to build trust with employees and provide timely support to managers and team members
Oversee HR administration and support key people processes, including policy interpretation, compliance practices, and employee communications
Act as the primary resource for Paylocity, providing training and guidance so managers and employees can use the system effectively
Respond to payroll-related inquiries by coordinating with the appropriate internal partners to ensure questions are resolved accurately and promptly
Use knowledge of the Charlotte workforce landscape to support staffing strategies, employee retention efforts, and broader talent planning decisions
Lead and develop the onsite HR team member while maintaining strong collaboration with corporate HR leadership
Requirements:
At least 3 years of experience in an HR leadership or director role
Background in hospitality is strongly preferred, particularly within hotel operations