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HR Director Unilever Global Business Services

United Kingdom, Kingston · Job Posted March 12, 2026
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Job Description

Global Business Services is a recently formed part of the organisation formerly known as Uniops. It houses most of the critical engine room services required to run Unilever and will eventually encompass them all. The current scope covers the services behind the following functions – HR (People Experience), Finance (Commercial Experience), Workplace Services and Customer Operations (iOps), Marketing Services, and is part of an ongoing transformation of all business processes in Unilever. GBS is a critical driver of productivity across the organisation, freeing up time for those working on the front line in each of the functions, and providing growth insights through data. The team comprises over 2,000 employees, mostly based in service hubs around the world, and manages many more people delivering service through our network of 3rd party service providers.

Job Responsibility

  • Accountability for the overall people and talent plan for the organisation, particularly at senior levels and strategically important talent programmes
  • Partner the Chief GBS Officer in building out the new organisation and developing the Leadership team, establishing the brand identity and the unique culture
  • Play a critical part in building the change plan for GBS to succeed
  • Developing the organisation design for GBS – looking at location strategy and partnership strategy
  • Be the trusted partner for the Chief GBS officer, and their leadership team on all people matters, responsible for 2000 employees across 79 countries
  • Drive the Talent agenda within GBS and develop its senior leaders, and develop strong succession plans and appointment criteria for critical roles
  • Work closely with the GBS leaders as well as the Learning team to build critical future fit skills
  • Support the development of the respective people agendas of GBS service lines partnered by your HRBP team
  • Nurture and develop your direct reports to enable career growth and engagement, and be a catalyst for talent development in the wider HR function

Requirements

  • Strong experience in developing talent, organisation, capability building, cultural change, change/transformation management
  • High organisation awareness
  • Experience in setting a People agenda, driving change and have a passion for transformation and integration
  • Experience in coaching executive leadership and enabling collaboration across leaders
  • Experience in an international / global work environment would be preferable
  • Non-hierarchical, able to deliver agenda by influencing and holding teams accountable
  • Comfortable using data and demonstrating ability to use data to drive impactful decisions and prioritise work
  • Passion for high performance, resilience and a ‘can do’ attitude, backed by a strong performance record
  • Experience in developing direct reports and demonstrating high support and high challenge leadership

Nice to have

Experience in an international / global work environment

What we offer

  • Competitive salary and pension scheme
  • Annual bonus
  • Subsidised gym membership
  • Discounted staff shop
  • Shares
  • Flexible and hybrid working environment
  • Support for wellbeing including hubs, programmes and development opportunities
  • Family-friendly and inclusive workplace
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