HR Delivery Partner, Citi

Citi

Location:
Poland, Warsaw

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The HR Delivery Partner is responsible for the delivery of day-to-day HR support in coordination with a global Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

Job Responsibility:

Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
Responsible for HR delivery and implementation across the employee lifecycle
Partner with business managers and other key stakeholders to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations (when applicable) to ensure delivery and implementation of HR solutions
Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
Work with relevant stakeholders in HRP&D including, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability
Resolve moderately complex HR issues conferring with managers when necessary
Assist progressively large or more complex employee populations and participate in cross-Citi projects

Requirements:

At least 5 years of experience in a HR-related role
Knowledge of applicable Employment laws and working knowledge of HR functions
Proficient in Microsoft Office
Demonstrated analytical skills
Consistently demonstrates clear and concise written and verbal communication
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as a subject matter expert to managers and employees /or other team members
Fluent English (at least C1 level preferred)
Bachelor’s degree/University degree or equivalent experience

What we offer:

Paid Parental Leave Program (maternity and paternity leave)
A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan
multisport
holiday allowance
Private Medical Care Program
Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Mentoring Programs
Socially active employee communities with diverse networking opportunities

Additional Information:

Job Posted:
August 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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HR Delivery Partner